Receptionist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Seeking a position with a company which will require me to utilize my skills, abilities and experience in the field to ensure the company's success.

  • 60 WPM typing speed
  • Business operations understanding
  • Office equipment operations
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Client relationship management
  • Data confirmation
  • Outbound calling
  • High-volume call reception
  • Meeting sales goals
  • Office administration
  • Scheduling and calendar management
  • Event coordination
  • Data entry
  • Organization
  • Inventory management
  • Communications
  • Microsoft Office
  • Customer service
  • Microsoft word
  • Bilingual
09/2019 to 03/2020
Receptionist Abm Casa Grande, AZ,
  • Greeted patients, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Rendered information to callers and drafted office emails.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Scheduled appointments based on availability.
  • Prepared transportation accommodations for patients.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
10/2018 to 06/2019
Medical Receptionist Beacon Health System La Porte, IN,
  • Interviewed patients to collect medical information and insurance details.
  • Updated group medical records and technical library to support smooth office operations.
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Maximized office efficiency by answering more than 70 incoming calls per day to provide office information and transfer calls to desired personal.
  • Straightened up the waiting room so that it remained neat and organized.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Processed patient payments and scanned identification and insurance cards.
09/2018 to 06/2019
Receptionist Intern Labcorp Seal Beach, CA,
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
12/2016 to 08/2018
Manager Six Brothers Diner City, STATE,
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Education and Training
Expected in 06/2019
High School Diploma:
Clifton High School - Clifton, NJ,
Expected in
: Business Administration And Management
Passaic County Community College - Paterson, NJ

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Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Clifton High School
  • Passaic County Community College
Job Titles Held:
  • Receptionist
  • Medical Receptionist
  • Receptionist Intern
  • Manager
  • High School Diploma

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