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Receptionist Resume Example

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RECEPTIONIST
Summary

Versatile office assistant bringing valuable experience in administrative roles, including assistant to the Jicarilla Apache Nation President, Vice President and Nation Secretary as well as the Educational Manager of the Jicarilla Child & Family Education Center. Veteran provider of amiable reception services for the Jicarilla Apache Nation and-related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities.

Skills
  • Meticulous and organized
  • Recordkeeping and bookkeeping
  • Business operations understanding
  • Multi-line telephone skills
  • Organization and efficiency
  • Office equipment operations
  • PC proficient
  • Service-oriented mindset
  • Correspondence management
  • Flexible
  • Document control
  • Multitasking ability
  • Multitasking and prioritization
Experience
ReceptionistCompany Name | City, State | Aug 2019-Oct 2019
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
Receptionist/Administrative Assistant to the PresidentCompany Name | City, State | Aug 2017-Mar 2018
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Organized and updated yearly schedules and monthly calendar obligations for various levels of management and staff.
  • Created professional memoranda, letters and proof of residency letters for the nation's people as they needed them.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for the Jicarilla Apache Nation President, Vice President and the Nations Secretary.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Scheduled appointments based on Jicarilla Apache Nation President, the Vice President and the Nations Secretary established load parameters.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documentsand rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
Education ManagerCompany Name | City, State | Jan 2016-Feb 2017
  • Coordinated development of training materials, including manuals, standard operating procedures and employee handbooks.
  • Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
  • Developed complete training programs and led training using expert learning techniques.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Leveraged simulations, team exercises and group discussions to increase training program engagement.
  • Reviewed training delivery methods to optimize training effectiveness and costs.
  • Designed and directed orientation and training programs to meet client needs.
  • Monitored training costs and prepared budget reports to justify expenditures.
  • Assessed training needs, using employee surveys and interviews to gather data.
  • Developed skill-specific training programs to promote employee development.
  • Administered course content, schedules and attendance utilizing learning management system (LMS).
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations for clients, staff and leaders.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Education and Training
Associate of Arts: Early Childhood EducationSan Juan College | | City, State | May 2012
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Resume Overview

School Attended

  • San Juan College

Job Titles Held:

  • Receptionist
  • Receptionist/Administrative Assistant to the President
  • Education Manager

Degrees

  • Associate of Arts : Early Childhood Education

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