Receptionist Resume Example Company Name

RECEPTIONIST

Summary

Professional Summary--Responsible Administrative Assistant proficient in all aspects of clerical office duties. Passionate and motivated , with a drive for excellence. With almost 20 years of experience in an office environment, you can be assured that I will perform with the utmost professionalism and dedication to the job.

Highlights

Clerical
Customer and Personal
S e r v i c e
Active Listening
Coordination
Computers and Electronics
Writing
Monitoring
Time Management
Judgment and Decision
Making
Active Learning
Telecommunications
Instructing
Management of Personnel
Resources

Mathematics
Administration and
Management
Education and Training
Operation Monitoring
Operations Analysis
Troubleshooting
Reading Comprehension
Service Orientation
English Language
Critical Thinking
Judgment and Decision
Making
Management of Material
Resources
Personnel and Human
Resources

Experience

Receptionist
September 2007 to February 2009Company Name － City, State

Greet patients entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Receive payment and record receipts for services.
Hear and resolve complaints from patients.
Schedule appointments and maintain and update appointment calendars.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
File and maintain records.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Analyze data to determine answers to questions from current patients and future patients.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Operations Manager and Maid
August 2000 to March 2002Company Name － City, State

Oversee activities directly related to providing services.
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
Clean rugs, carpets, and upholstered furniture using vacuum cleaners Dust and polish furniture and equipment.
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.

Dispatch
April 1996 to June 1998Company Name － City, State

Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
Negotiate and authorize contracts with equipment and materials suppliers, and monitor contract fulfillment.
Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
Direct investigations to verify and resolve customer or shipper complaints.
Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations.
Direct activities related to dispatching, routing, or tracking transportation vehicles, such as aircraft or railroad cars.
Serve as contact persons for all workers within assigned territories.

Administrative Assistant
March 1982 to April 1994Company Name － City, State

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Process and prepare documents, such as expense reports for individual trucks.
Inventory and order materials, supplies, and services.

Education

Business Administration, 5 1980Massena School of Business － City, State

Business Administration

High School Diploma : Business , 1979St. Lawrence Central High School － City, State

Business

Skills

administrative support
basic bookkeeping
filing
inventory control & ordering
organization & time management
detail oriented
some QuickBooks use

Resume Overview

School Attended

Massena School of Business
St. Lawrence Central High School

Job Titles Held:

Receptionist
Operations Manager and Maid
Dispatch
Administrative Assistant

Degrees

Business Administration , 5 1980
High School Diploma : Business , 1979

Receptionist Resume Example

Resume Score: 100%

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