Receptionist resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 5 years of experience in fast-paced and customer service operations. Strong planning, problem solving and communication skills. Meticulous with extensive knowledge of product sales and fantastic mathematical skills. Successful at keeping detailed records while maintaining excellent customer service and accuracy. Courteous when helping customers with special requests.
Skills
Product recommendations
Cash drawer balancing
Credit and cash transactions
Cash register operation
Payment processing
Customer assistance
Customer greeting
Strong communication skills
Detail-oriented
Dedicated team player
Cheerful and energetic
Flexible
Excellent multi-tasker
Reliable and dependable
Employee training
Team leadership
Organized
Experience
10/2019 to Current
ReceptionistAutosource Motors – Santa Fe, NM,
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Took accurate messages for staff and management to facilitate open and speedy communication.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Kept reception area clean and organized to offer positive first impression to every visitor.
Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Entered data in EMA software to keep records of patients information.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Scheduled appointments based on Provider's availability and established load parameters.
Processed payments for appointment service and updated accounts to reflect balance changes.
Answered and directed incoming calls using multi-line telephone system.
01/2019 to 08/2019
Lead HousekeeperMarriott Vacations Worldwide – Kailua Kona, HI,
Distributed orders from director as well as answering questions and concerns from housekeepers
Provided proper housekeeping training
Cleaned public restrooms, including scrubbing sinks, toilets, countertops, mirrors, and floors
Cleaned residents apartments, including changing sheets, making beds, cleaning restrooms, cleaning kitchens, dusting furniture, dusting blinds, cleaning windows and mopping to prevent germs and risks of illness
Identified major repair and maintenance needs and notified management of concerns
Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls
Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections
09/2017 to 12/2018
Drive-thru CashierMccoy's Building Supply – Searcy, AR,
Multitasking in a speedy manner performing tasks such as, handling money, taking orders, making drinks, and organizing food items in carry-out packages to deliver complete orders to customers
Planned and executed ways to help the store succeed in faster service times while maintaining the quality of the food
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Protected company reputation and built loyal client base by working relentlessly to make the customers feel special and satisfied with the service that was provided to them
Capitalized on slow periods to restock supplies, clean counters and remove trash
Kept drive-thru station well-stocked and organized to meet all customer needs
10/2016 to 10/2017
Cashier Sales Associate/ Party HostessViaport Entertainment – City, STATE,
Drove sales and add-on purchases by promoting specific item options to customers
Trained new team members in cash register operation, and customer service
Learned and performed roles of other departments to provide coverage and keep store operational
Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 20 lbs
Decorated and directed children's (and occasional adult) birthday parties
Maintained flexibility to work varied schedule, including nights and weekends
Answered questions about and demonstrated features of diverse birthday party and bowling packages
Worked the floor watching bowling lanes to ensure no complications with the equipment
Education and Training
Expected in 4 2017
High School Diploma: Tavares High School - Tavares, FL GPA:
Expected in
: Basics Lake Sumter State College - Leesburg, FL, GPA:
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