Receptionist resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 5 years of experience in fast-paced and customer service operations. Strong planning, problem solving and communication skills. Meticulous with extensive knowledge of product sales and fantastic mathematical skills. Successful at keeping detailed records while maintaining excellent customer service and accuracy. Courteous when helping customers with special requests.

  • Product recommendations
  • Cash drawer balancing
  • Credit and cash transactions
  • Cash register operation
  • Payment processing
  • Customer assistance
  • Customer greeting
  • Strong communication skills
  • Detail-oriented
  • Dedicated team player
  • Cheerful and energetic
  • Flexible
  • Excellent multi-tasker
  • Reliable and dependable
  • Employee training
  • Team leadership
  • Organized
10/2019 to Current
Receptionist Autosource Motors Santa Fe, NM,
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Entered data in EMA software to keep records of patients information.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled appointments based on Provider's availability and established load parameters.
  • Processed payments for appointment service and updated accounts to reflect balance changes.
  • Answered and directed incoming calls using multi-line telephone system.
01/2019 to 08/2019
Lead Housekeeper Marriott Vacations Worldwide Kailua Kona, HI,
  • Distributed orders from director as well as answering questions and concerns from housekeepers
  • Provided proper housekeeping training
  • Cleaned public restrooms, including scrubbing sinks, toilets, countertops, mirrors, and floors
  • Cleaned residents apartments, including changing sheets, making beds, cleaning restrooms, cleaning kitchens, dusting furniture, dusting blinds, cleaning windows and mopping to prevent germs and risks of illness
  • Identified major repair and maintenance needs and notified management of concerns
  • Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls
  • Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections
09/2017 to 12/2018
Drive-thru Cashier Mccoy's Building Supply Searcy, AR,
  • Multitasking in a speedy manner performing tasks such as, handling money, taking orders, making drinks, and organizing food items in carry-out packages to deliver complete orders to customers
  • Planned and executed ways to help the store succeed in faster service times while maintaining the quality of the food
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Protected company reputation and built loyal client base by working relentlessly to make the customers feel special and satisfied with the service that was provided to them
  • Capitalized on slow periods to restock supplies, clean counters and remove trash
  • Kept drive-thru station well-stocked and organized to meet all customer needs
10/2016 to 10/2017
Cashier Sales Associate/ Party Hostess Viaport Entertainment City, STATE,
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Trained new team members in cash register operation, and customer service
  • Learned and performed roles of other departments to provide coverage and keep store operational
  • Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 20 lbs
  • Decorated and directed children's (and occasional adult) birthday parties
  • Maintained flexibility to work varied schedule, including nights and weekends
  • Answered questions about and demonstrated features of diverse birthday party and bowling packages
  • Worked the floor watching bowling lanes to ensure no complications with the equipment
Education and Training
Expected in 4 2017
High School Diploma:
Tavares High School - Tavares, FL
Expected in
: Basics
Lake Sumter State College - Leesburg, FL,
  • Humanities
  • Mathematics
  • Writing

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Resume Overview

School Attended

  • Tavares High School
  • Lake Sumter State College

Job Titles Held:

  • Receptionist
  • Lead Housekeeper
  • Drive-thru Cashier
  • Cashier Sales Associate/ Party Hostess


  • High School Diploma

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