receptionist resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable Physics student with strong capabilities in critical thinking and problem solving. Offering knowledge in both python and C, as well as advanced mathematical skills. Highly organized, proactive and punctual with team-oriented mentality.
Education and Training
Expected in 05/2023 to to Bachelor of Science | PhysicsIllinois State University, Normal, ILGPA:
Minor in Mathematics: Took additional advanced courses in solving differential equations as well as discrete mathematics.
Research: Created a solenoid with magnetic field of one Tesla with the goal to try and rewire worms sense of the magnetic field. This project is still undergoing.
Research: Studied three different chaotic attractors; Lorenz, Chua, and Rössler, and created circuits that would simulate these attractors. Compared the coefficients of the system of equations to the physical conditions of the ciruits, as well as solved for the Lyapunov exponents.
Additional Coursework in IT: Took additional courses related to Java and object orientated coding, as well as using software such as Mathemtica and Python to solve physical problems that are otherwise unable to be solved analytically, like rocket launching and the Ising model in thermodynamics.
Skills
Analytical Thinking and Problem Solving
Object-Oriented Programming
Python
Data Analysis
Critical Thinking
Computer Skills
Advanced Mathematics
Complex Problem Solving
Advanced Physics
Mathematica
MatLab
Experience
04/2022 to 12/2022Apprentice General ManagerHealthdrive Corporation | Lowell, MA,
Scheduled or conducted new employee orientations.
Informed job applicants of duties and responsibilities, compensation and benefits.
Hired employees and processed hiring-related paperwork.
Selected qualified job applicants or referred to managers to make hiring recommendations.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Tracked monthly sales to generate reports for business development planning.
Administered employee discipline through verbal and written warnings.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Guided management and supervisory staff to promote smooth operations.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Led employee evaluations with constructive feedback to boost performance.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
08/2019 to 03/2022Service ManagerChipotle Mexican Grill | Liverpool, NY,
Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
Collaborated with customers to offer solutions to service needs.
Adhered to customer service standards to foster satisfaction and retention.
Reviewed inventory levels and ordered supplies to keep products in stock.
Managed daily cash intake by counting out registers and tabulating profits.
Coached employees on interactions with customers to drive exceptional service.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
01/2023 to 05/2023ReceptionistThe Dimarco Group | Tonawanda, NY,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Scheduled and confirmed appointments and meetings for management team.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Scheduled space or equipment for special programs, meetings and conferences.
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