Receptionist Resume Example Beasley Broadcast Group, Inc.

RECEPTIONIST

Professional Summary

I have always been a hard worker. I started working at the age of 17 and have actually worked for the Quileute Tribal Enterprise up until November 2019 when I started working for the Tribal Office but I loved every job I have work for in Enterprise because I love to work.

So far since starting here at the Tribal Office as the Receptionist (temp worker) I have leaned a lot,

I am an outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, data-entry and database administration.

I am a dedicated worker I love to give my all to any project I am assigned and try to push to get them done as soon as possibly can, and I am always keeping myself busy and will find things to do once assigned projects have been completed.

Work History

Beasley Broadcast Group, Inc.. Fayetteville , NCReceptionist | 11/2019 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Monitored and screened visitors to verify accessibility to inter-office personnel
Answered inquiries and resolved or escalated issues to management personnel for problem resolution
Handled complaints and questions, and re-directed calls to other team members as appropriate
Greeted arriving members professionally by first name
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
Corresponded with clients through email, telephone or postal mail
Kept records in Microsoft Excel & Word to maintain Government data by entering and updating information
Offered appointment information updates and rescheduling to guests
Supported various administrative duties by proofreading, transcribing and invoicing
Entered daily data in computer systems and documented office activities
Collected, sorted, distributed and sent mail and packages
Sorted, received and distributed mail correspondence between departments and personnel
Answered and quickly redirected up to 2-3 dozens calls per day

Bluegreen Resorts. Omaha , NEHousekeeper | 04/2018 - Current

Removed waste paper and other trash from premises to designated area
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning
Verified cleanliness and organization of storage areas and carts
Disposed of trash and recyclables each day to avoid waste buildup
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
Kept building entryway glass clean and polished for professional presentation
Moved chairs, desks and beds around rooms to clean behind and underneath furniture
Transported cleaning products and equipment to and from utility rooms
Accepted accountability for all assigned building keys, master keys and access cards
Adhered to professional house cleaning checklist
Changed bed linens and collected soiled linens for cleaning
Polished glass surfaces and windows
Rotated linens in storerooms and replenished when supplies ran low
Restocked room supplies such as facial tissues for personal touch with every job
Communicated repair needs to maintenance staff
Trained and mentored all new personnel to maximize quality of service and performance
Maintained daily facility operations
Worked on team of 2 staff members to service 10 cabins daily

Aramark Corp.. Chattanooga , TNBarista | 04/2019 - 11/2019

Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 2hours
Learned every menu preparation and numerous off-label drinks to meet all customer needs
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
Prepared coffee, cleaned dining areas, opened register and carried out other opening duties
Controlled line and crowd with quick, efficient service
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Cleaned counters, machines, utensils and seating areas daily
Accurately completed end-of-day financial tasks worth over $250 of cash and card transactions daily

Hyatt Hotels Corp.. Park City , UTCashier | 06/2018 - 06/2019

Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
Educated customers on promotions to enhance sales
Handled dozens of daily credit and cash transactions for customers with accuracy and speed
Resolved customer complaints and maintained clean and tidy checkout area
Maintained reports of transactions and greeted customers when entering and leaving establishment
Counted money in drawers at beginning and end of each shift
Monitored self-checkout systems and provided assistance or intervention where required
Maintained current knowledge of store promotions and highlighted sales to customers
Restocked, arranged and organized merchandise in front lanes to drive product sales
Answered questions about store policies and concerns to support positive customer experiences
Helped customers manage large purchases by collecting items from shelves and storage locations
Assisted customers with locating and choosing merchandise in any store department
Prepared beverages and filled food orders for customers
Used POS system to enter orders, process payments, and issue receipts
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Set up new sales displays
Checked prices for customers and processed items sold by scanning bar codes
Helped over 4-5 dozen guests every day by processing payments, monitoring reward accounts and resolving service concerns

Car Seat Tech

Oct 2017 I became a Certified Car Seat Tech for Clallam County.

Skills

Customer and client relations
Documentation and reporting
Correspondence distribution
Organization skills
Sorting and labeling
Mail handling
Multi-line Telephone Systems

Data Entry
Stocking and replenishing
Word processing
Cash Handling
Call forwarding
Filing

Education

Peninsula CollegeCity, State04/2008GED

Peninsula CollegeCity, State

Some College (No Degree) 2016-2017

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Receptionist Resume Example

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