Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and energetic worker with many years of work in under pressure settings. A great multi-tasking worker, who can adapt and is eager to learn, grow and excel in this industry.

Skills
  • Analytical skills
  • Heavy lifting
  • Flexible & Adaptable
  • Hand and power tool operation
  • Loading and Unloading Proficiency
  • Project Management
  • Safety awareness
  • Ability to work independently as well as a team
  • Working Under Pressure
  • Quick Problem Solver
  • Technology Skills
Education and Training
Murrumbidgee Regional High School Griffith, Expected in 12/2021 High School Diploma : - GPA :
Experience
C.T. Male Associates - Receptionist
Latham, NY, 01/2019 - Current
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Checked patient insurance, demographic and health history to keep information current.
Penn State University - Waitress and Barista
University Park, PA, 01/2018 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Prepared specialty desserts for customers for special occasions.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used cash registers and credit card machines to cash out customers.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Educated coworkers and customers about new products.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Developed and demonstrated skillful and creative latte art to engage customers.
Hungry Jacks - Fast Food Worker
City, STATE, 06/2017 - 12/2019
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

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resume Strength

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Resume Overview

School Attended

  • Murrumbidgee Regional High School

Job Titles Held:

  • Receptionist
  • Waitress and Barista
  • Fast Food Worker

Degrees

  • High School Diploma

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