Receptionist Resume Example Perez Tax Service

RECEPTIONIST

Summary

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Highlights

MS Word
MS Excel
MS PowerPoint
MS Microsoft Office proficiency
Resourceful
Dedicated team player
Strong interpersonal skills
Schedule management

Meticulous attention to detail
Results-oriented
Time management
Strong problem solver
Windows
Self-starter
Detailed meeting minutes
Meeting planning
Mail management

Accomplishments

Coordinated all department functions for team of 20+ employees.Increased office organization by developing more efficient filing system and customer database protocols.Promoted to Data Entry after 10 months of employment.Successfully planned and executed corporate meetings, lunches and special events for groups of 2+ employees.Developed and implemented company's first employee manual outlining all proper business procedures and office policies.

Experience

Perez Tax Service March 2011 to January 2012 Receptionist
Miami, FL

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and conferences.
Designed electronic file systems and maintained electronic and paper files.
Maintained the front desk and reception area in a neat and organized fashion.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Ensured the delivery of premium service to customers.
Quickly became a trusted receptionist known for "can-do" attitude, flexibility and high-quality work.
Highlights: Served as first point of contact for customers calling or visiting the office.
Efficiently operated office switchboard and provided prompt, courteous and knowledgeable assistance.
Entrusted to manage the front desk in the supervisor's absence.
Provided courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official office correspondence.
Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Diamonds International September 2012 to Current Receptionist/Data Entry
Doral, Fl

Make Coffee
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Handled Timesheets
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Contributes to team effort by accomplishing related results as needed.
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Tests customer and account system changes and upgrades by inputting new data; reviewing output.
Secures information by completing data base backups.
Maintains operations by following policies and procedures; reporting needed changes.
Maintains customer confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level

CVS April 2011 to June 2011 Pharmacy Technician
Miami, FL

Responsible for gathering pertinent information to complete the prescription; Process medication order accurately and timely, calculating liquids accurately, calculating solids (Tablets, Capsules, etc.), calculating suspension, ointment, and all others, understand drugs distribution system, understand universal precautions, understand drug administration and apply principles of aseptic techniques and infection control fill prescriptions for the pharmacist to check and dispense prescriptions.
Highlights:.
Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employer alike.
Excellent interpersonal skills and a commitment to customer service that has been described as "second-to-none" by employer.

Kids Paradise Childcare January 2010 to March 2011 Teacher's Assistant
Miami, FL

Supervised all the children during field trips, nap time, and play ground time.
Made sure they would eat all their food and went to the restrooms on a timely manner.
Highlights: Assisted teacher grading paperwork and assisted the children with homework and class work.
Experienced in working with children of all ages.
Thrived within busy environment, requiring the ability to multitask and maintain organized work area.

Education

Fortis College 2011 Pharmacy Technician License and Board Certification: Pharmacy Tech Miami, FL GPA: GPA: 3.4

GPA: 3.0

Emphasis in Pharmacy technician

Languages

Verbal and written fluency in English, Spanish, and Sign Language.

Skills

Administrative Support
Clerical
Excellent interpersonal skills
Customer Service
Data Entry
Detail Oriented
Filing
Keyboarding
Languages: English ,Spanish & Sign Language
MS Office
Office Management
Switchboard

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Receptionist Resume Example

Resume Score: 100%