Receptionist Resume Example
Results-driven excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in terminology, products and services to effectively address and respond to public and personnel inquiries.
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documents.
Cheerful obgyn assistant with 1 year of experience tackling wide range of clerical office duties with focus on customer service. Detail-oriented and accurate when entering personal information, supporting colleagues . Capable of helping customers with routine and challenging needs while remaining professional.
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Waukesha , WICapri Communities/Dec 2019 to Current
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
- Received incoming packages and mail, dispersed parcels and shipped outgoing shipment.
- Maintained all financial records to verify timely clearance of all credit and debit activities.
- Set travel arrangements and gathered documents for management and executive staff meetings and trips.
- Processed payments for Legendary Motorsports and updated accounts to reflect balance changes.
- Handled all timesheet for employees helped speed process for work needed in shop.
- Helped restock inventory whenever stockings were running low, reminded management and was given authority by owner to proceed inventory purchases.
Manassas , VARia Financial/Mar 2019 to Dec 2019
- Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
- Evaluated patients before delivery procedures.
- Gathered all correct information of patients personal, including insurance verification.
- Worked as a team member for all situations that couldn't be handled alone.
- Focused on maintaining all patients health/vitals as well satisfaction needs during uncertain questions
- Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions
- Maintained remedies solutions for all patients worries including team member's
- Created relations with patients for there comfortability preparing them for delivery.
- During shift changes including overtime always kept a positive attitude and showed up always on time.
- Always had an open schedule in covering my team members shifts.
City , STATEM.A.C. Corporation/Oct 2017 to Feb 2018
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Introduced customers to new offerings and updated accounts.
- Developed professional sales presentations, seminars and exhibitions to creatively communicate product quality and market comparisons.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Created and implemented store displays, promoting sales and growth.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
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Resume Overview
School Attended
- Mt San Antonio College
Job Titles Held:
- Receptionist
- OBGYN Assistant
- Sales Representative
Degrees
- Associate of Science : Biological And Physical Sciences
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