Receptionist Resume Example United Federation Of Teachers

RECEPTIONIST

Summary

Seasoned and dedicated office manager with 8 years of experience managing and coordinating a staff of 100. Successful in maintaining a smooth, peaceful and productive working environment. I work well with others and on my own. Professionalism is key to a well organized work place.

Skills

Office equipment operations
Word, Excel, Access
Recordkeeping
Multi-line telephone skills
Efficient and accurate

Meticulous and organized
Flexible
PC proficient
Data entry
Multitasking and prioritization

Experience

Receptionist
January 1985 to August 1989United Federation Of Teachers － Brooklyn, NY

Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Sorted incoming mail and directed to correct personnel each day.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Took accurate messages for staff and management to facilitate open and speedy communication.
Kept reception area clean and organized to offer positive first impression to every visitor.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Answered telephones and directed calls to appropriate staff members.

Secretary
August 1989 to January 1992United Federation Of Teachers － Brooklyn, NY

Created professional memoranda, letters and copies for meeting expected deadlines for distribution.
Managed the assignment of conference rooms
Directed incoming phone calls, made pension appointments
Kept reception area clean and organized to offer positive first impression to every visitor.
Received and routed incoming calls and correspondence to promote timely communication.
Assisted with administrative tasks, including filing, answering phones.
Typed, filed and forwarded member grievances to the appropriate agencies.

Office Coordinator
January 1992 to April 2011United Federation Of Teachers － Brooklyn, NY

Coordinate the maintenance engineer and receptionist in the appropriate placement of materials received for various meetings.
Coordinate the flow of office supplies, inventory for staff of over 100 employees on an ongoing basis.
Produced professional and error-free letters, presentations and spreadsheets.
Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Supervised Brooklyn office with 100 employees, consistently cultivating productive and positive work atmosphere.
Supported clerical needs including taking messages, scanning documents and routing business correspondence.
Efficiently managed incoming and outgoing correspondence and packages to support smooth daily operations.
Cleaned and organized office areas to keep team members efficient and on-task.
Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
Coordinated all meetings, workshops, conferences, etc in the Brooklyn Office which consists of two floor and 12 conference rooms.
Overall handling of supplies, materials, office inventory, etc.

Office Manager
April 2011 to February 2020United Federation Of Teachers － Brooklyn, NY

Interviewed, on-boarded, developed and oversaw daily activities of clerical and administrative office personnel.
Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed $500 office petty cash to handle all needs, including inventory, postage and vendor services.
Oversaw office financial management, including submitting request for checks for office needs including catering, office supplies, etc. and inputting staff time in KRONOS for payroll administration.
Drafted internal documents and memoranda.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Provided scheduling and ensured timely and effective allocation of resources and calendars.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Managed office inventory and placed new supply orders.
Planned and executed successful corporate meetings, lunches and special events for groups of up to 300.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

Education and Training

High School Diploma : June 1981Brooklyn Technical High School － Brooklyn, NY

Resume Overview

Companies Worked For:

United Federation Of Teachers

School Attended

Brooklyn Technical High School

Job Titles Held:

Receptionist
Secretary
Office Coordinator
Office Manager

Degrees

High School Diploma : June 1981

Receptionist Resume Example

Resume Score: 80%

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