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Receptionist Resume Example

Resume Score: 80%

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RECEPTIONIST
Summary

Seasoned and dedicated office manager with 8 years of experience managing and coordinating a staff of 100. Successful in maintaining a smooth, peaceful and productive working environment. I work well with others and on my own. Professionalism is key to a well organized work place.

Skills
  • Office equipment operations
  • Word, Excel, Access
  • Recordkeeping
  • Multi-line telephone skills
  • Efficient and accurate
  • Meticulous and organized
  • Flexible
  • PC proficient
  • Data entry
  • Multitasking and prioritization
Experience
Receptionist
January 1985 to August 1989
United Federation Of Teachers - Brooklyn, NY
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Sorted incoming mail and directed to correct personnel each day.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Answered telephones and directed calls to appropriate staff members.
Secretary
August 1989 to January 1992
United Federation Of Teachers - Brooklyn, NY
  • Created professional memoranda, letters and copies for meeting expected deadlines for distribution.
  • Managed the assignment of conference rooms
  • Directed incoming phone calls, made pension appointments
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Assisted with administrative tasks, including filing, answering phones.
  • Typed, filed and forwarded member grievances to the appropriate agencies.
Office Coordinator
January 1992 to April 2011
United Federation Of Teachers - Brooklyn, NY
  • Coordinate the maintenance engineer and receptionist in the appropriate placement of materials received for various meetings.
  • Coordinate the flow of office supplies, inventory for staff of over 100 employees on an ongoing basis.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Supervised Brooklyn office with 100 employees, consistently cultivating productive and positive work atmosphere.
  • Supported clerical needs including taking messages, scanning documents and routing business correspondence.
  • Efficiently managed incoming and outgoing correspondence and packages to support smooth daily operations.
  • Cleaned and organized office areas to keep team members efficient and on-task.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Coordinated all meetings, workshops, conferences, etc in the Brooklyn Office which consists of two floor and 12 conference rooms.
  • Overall handling of supplies, materials, office inventory, etc.
Office Manager
April 2011 to February 2020
United Federation Of Teachers - Brooklyn, NY
  • Interviewed, on-boarded, developed and oversaw daily activities of clerical and administrative office personnel.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed $500 office petty cash to handle all needs, including inventory, postage and vendor services.
  • Oversaw office financial management, including submitting request for checks for office needs including catering, office supplies, etc. and inputting staff time in KRONOS for payroll administration.
  • Drafted internal documents and memoranda.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Provided scheduling and ensured timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Managed office inventory and placed new supply orders.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 300.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Education and Training
High School Diploma : June 1981Brooklyn Technical High School - Brooklyn, NY
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • United Federation Of Teachers

School Attended

  • Brooklyn Technical High School

Job Titles Held:

  • Receptionist
  • Secretary
  • Office Coordinator
  • Office Manager

Degrees

  • High School Diploma : June 1981

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