Poised Office Assistant with 7 years of experience in Medical Office settings. Strong background in professional business writing, bookkeeping and schedule management. In-depth knowledge of office management systems, procedures and equipment such as printers and fax machines.
Skills
Proposal writing
Event coordination
Expense reporting
Scheduling and calendar management
File and data retrieval systems
Invoicing and billing
Report writing
Customer relations
Experience
Receptionist, 12/2020 to Current Colavria Hospitality – Arvada, CO,
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job title]s.
Processed payments and updated accounts to reflect balance changes.
Scheduled and confirmed appointments.
Maintained daily calendars, set appointments with clients and planned daily office events.
Assistant Office Manager, 09/2013 to 10/2020 Health Catalyst – Salt Lake City, UT,
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Automated office operations to manage client correspondence, record tracking and data communications.
Scheduled spaces and catering for special office and client meetings.
Monitored office inventory to maintain adequate supply levels and order products.
Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
Tracked expenses and documented records using Quickbooks to improve financial flow.
Maintained clean and presentable front office for maximum appeal to customers and potential clients.
Veterinary Technician, 09/2013 to 10/2020 Brown University – Providence, RI,
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Administered oral and rectal radio-opaque materials.
Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
Performed physical examinations and record case history, weight, temperature and other vitals.
Prepared and reviewed records and consent forms.
Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology.
Managed clinic operations, including supervising vet techs, scheduling and appointments.
Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
Operated anesthesia machines, oxygen equipment and monitoring equipment.
Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
Assisted veterinarian with treatment of wounds, vaccination administration and operations.
Floating Bank Teller, 09/2016 to 08/2018 BANK OF THE LOWCOUNTRY – City, STATE,
Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
Processed cash withdrawals.
Directed specific questions to appropriate branch personnel.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Served approximately 200 customers each shift, remaining composed and professional even in high-stress situations.
Maintained confidentiality of bank records and client information.
Maintained optimal financial controls by securing funds and making accurate transactions.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Examined checks for identification and endorsement.
Verified amounts and integrity of every check or funds transfer.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Education and Training
High School Diploma: , Expected in 06/2015 Colleton County High School - Walterboro, SC GPA:
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