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Poised Office Assistant with 7 years of experience in Medical Office settings. Strong background in professional business writing, bookkeeping and schedule management. In-depth knowledge of office management systems, procedures and equipment such as printers and fax machines.
- Proposal writing
- Event coordination
- Expense reporting
- Scheduling and calendar management
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- File and data retrieval systems
- Invoicing and billing
- Report writing
- Customer relations
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Receptionist, 12/2020 to Current
Colavria Hospitality – Arvada, CO,
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Maintained all financial records to verify timely clearance of all credit and debit activities.
- Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number] [Job title]s.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Assistant Office Manager, 09/2013 to 10/2020
Health Catalyst – Salt Lake City, UT,
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Scheduled spaces and catering for special office and client meetings.
- Monitored office inventory to maintain adequate supply levels and order products.
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
- Tracked expenses and documented records using Quickbooks to improve financial flow.
- Maintained clean and presentable front office for maximum appeal to customers and potential clients.
Veterinary Technician, 09/2013 to 10/2020
Brown University – Providence, RI,
- Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
- Administered oral and rectal radio-opaque materials.
- Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
- Performed physical examinations and record case history, weight, temperature and other vitals.
- Prepared and reviewed records and consent forms.
- Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology.
- Managed clinic operations, including supervising vet techs, scheduling and appointments.
- Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
- Operated anesthesia machines, oxygen equipment and monitoring equipment.
- Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
- Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
- Assisted veterinarian with treatment of wounds, vaccination administration and operations.
Floating Bank Teller, 09/2016 to 08/2018
BANK OF THE LOWCOUNTRY – City, STATE,
- Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
- Processed cash withdrawals.
- Directed specific questions to appropriate branch personnel.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Served approximately 200 customers each shift, remaining composed and professional even in high-stress situations.
- Maintained confidentiality of bank records and client information.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Examined checks for identification and endorsement.
- Verified amounts and integrity of every check or funds transfer.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
High School Diploma: , Expected in 06/2015
Colleton County High School - Walterboro, SC
GPA:
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