Professional and knowledgeable Receptionist/Aministrative Assistance versed in administrative support and customer service. Offering 20 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Excels in scheduling and data entry.
Skills
Spreadsheet management
Customer and client relations
Multi-line phone proficiency
Writing reports
Office administration
Filing and data archiving
Patient Scheduling
Conflict resolution
Business correspondence
Sorting and labeling
Mail distribution
Internal communications
Invoice Processing
Credit and collections
Mail handling
Package routing
WPM typing speed 50
Letter preparation
Administrative support
Data Entry
Customer/patient file preparation and filing
Education
Jefferson State Community CollegeBirmingham, ALExpected in ā ā:Interior Design - GPA:
Work History
Core Mark - Receptionist Omaha, NE, 06/2014 - 11/2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Prepare paper work for drivers.
Scan origin and destination documents into a central company system.
Scanning invoices and attaching them to the appropriate documents and send them to the customer via email or USPS.
Filing of customer files according to their type of move and their year.
Research and correct errors of moves in order to process for payment.
Efficiententally answer phone call from customers, direct calls to appropriate department. give assistance when necessary.
Data entry of customer files on Excell spreadsheet for check and balance for payment of accounts.
Assist President and Vice President for correspondence/photocoping/emails...etc.
Processing FedEx request, faxes for employees, and photocopies.
Maintence of copiers, faxes, phone system.
Francisan Health - Release of Information Specialist Chesterton, IN, 01/2012 - 03/2013
Handled variety of phone calls from attorneys, insurance companies and patients, including archived medical records and medical inquiries.
Navigated within patient records to locate requested documentation, successfully completing over 30 requests per day.
Reproduced protected health information by using variety of technologies, including, data extraction and file management techniques.
Date stamped requests and highlighted pertinent data to facilitate processing.
Coordinated patient information flow through caregivers, insurance companies, billing departments and patients.
Accurately pulled patient records for upcoming appointments and procedures, typically within 24 hour period.
HIPPA trained.
Assist with audit request.
Data Entry 7500 key strokes.
Monitor medical records window for inperson request by patients and police.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
