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Receptionist Resume Example

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RECEPTIONIST
Summary

Since graduating high school in 2019, I have been working and going to college. My job experience has enabled me to work a great deal with serving the public. While in high school, I was in the North Central JEL Career Program. The Career Program gave me the opportunity to work at Copper Trace Senior Living until graduation. I successfully completed 75 hours of clinicals. I feel this experience would make me an asset to St. Vincent Hospital. I look forward for the opportunity to interview with your human resource personnel.

Skills
  • Product recommendations
  • ID verification
  • Scanner operations
  • Credit and cash transactions
  • Cash drawer balancing
  • Issue resolution
  • Customer assistance
  • Customer greeting
  • Merchandise restocking
  • Bank deposits
  • Security monitoring
  • Customer service
  • Returns and exchanges
  • Collecting vital signs
  • Patient relations
  • Grooming and bathing assistance
  • General housekeeping ability
  • Quick problem solver
  • Performing patient intakes
  • Monitoring fluids
  • Documentation procedures expert
  • Catheter change and preparation
  • Charting expertise
  • Detail-oriented
  • Understands medical procedures
  • Quality assurance controls
  • Understands mobility assistance needs
Experience
WeGrowHairIndyIndianapolis, INReceptionist04/2020 to 08/2020
  • Greeted visitors, assessed needs, and directed to appropriate personnel.
  • Receive, screen and route individuals entering the facility.
  • Scheduled and confirmed appointments.
  • Sorted incoming mail and directed to correct personnel each day.
  • Prepared travel plans, including itinerary, transportation and overnight accommodations for surgeries and client guests.
  • Processed payments and updated accounts to reflect balance changes.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Answered and directed incoming calls using multi-line telephone system.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Maintained clean area in office area, sanitized every two hours.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Coordinated and communicated with clients daily to gather pertinent information.
Sun Tan CityIndianapolis, INTanning Consultant12/2018 to 02/2020
  • Cleaned tanning beds and facilities.
  • Maintained detailed records of client feedback and treatment plans to ensure personalized care.
  • Scheduled client appointments over the phone and through email.
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Vacuumed, dusted, and polished furniture in the common areas including hallways and waiting areas at elevators.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.
  • Suggested and sold salon services and retail products to customers.
  • Organized salon paperwork and office files.
  • Greeted all guests and assisted with requests and special services.
  • Kept work area clean and neat to stay productive.
  • Documented any observed safety hazards and reported to management.
  • Processed all cash and credit card transactions with [Number]% accuracy rate.
Copper Trace Senior-LivingIndianapolis, INCertified Nursing Assistant Program10/2018 to 05/2019
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented activities and recorded information in EMR system.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
Five Below Inc.Indianapolis, INCashier Sales Associate01/2018 to 11/2018
  • Learned roles of other departments to provide coverage and keep store operational.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
  • Received and inspected shipments to complete timely merchandising updates.
  • Greeted incoming customers and provided personable and knowledgeable service.
  • Presented friendly and positive attitude while communicating clearly with customers and colleagues.
  • Maintained flexibility to work varied schedule, including nights and weekends.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Stayed up to date on current item discounts to support promotions.
  • Answered phone calls to assist customers with questions and orders.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Helped customers find specific products, answering questions and offering advice.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Education and Training
High School Diploma05/2019North Central High School, Indianapolis, IN
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Resume Overview

Companies Worked For:

  • WeGrowHairIndy
  • Sun Tan City
  • Copper Trace Senior-Living
  • Five Below Inc.

School Attended

  • North Central High School

Job Titles Held:

  • Receptionist
  • Tanning Consultant
  • Certified Nursing Assistant Program
  • Cashier Sales Associate

Degrees

  • High School Diploma 05/2019

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