Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
CPR certified through American Heart Association.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Developed highly empathetic client relationships. Worked as a team member performing cashier duties, product assistance and cleaning. Resolved product issues and shared benefits of new technology. Assisted customers with store and product complaints. Guaranteed positive customer experiences.
Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Exceeded targeted sales goals. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis. Ran nightly deposits to the bank. Guaranteed positive customer experiences.
Received and processed cash and credit payments for in-store purchases. Described use and operation of merchandise to customers. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis. Accepted payment from customers and made change as necessary. Apportioned and served food to facility residents, employees, or patrons. Assisted co-workers. Attempted to limit problems and liability related to customers' excessive drinking. Checked the quantity and quality of received products. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned and prepared various foods for cooking or serving. Cleaned bars, work areas, and tables. Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash. Examined trays to ensure that they contained required items. Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers. Informed patrons of establishment specialties and features. Inspected dining and serving areas to ensure cleanliness and proper setup. Located items requested by customers. Performed serving, cleaning, and stocking duties in establishments. Placed food servings on plates and trays according to orders or instructions. Ice cream artist. Guaranteed positive customer experiences.
Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Skillfully anticipated and addressed guests' service needs. Delivered exceptional, friendly and fast service. Consistently adhered to quality expectations and standards. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Correctly calculated charges, issued bills and collected payments. Continually kept carpets and floor clear of debris. Maintained a professional tone of voice and words at all times, including during peak rush hours. Facilitated prompt and accurate seating and service of all guests. Politely answered phones promptly and recorded and confirmed reservations. Greeted guests and communicated about wait time. Welcomed and acknowledge all guests in a friendly, service-oriented manner. Completed opening and closing checklists according to set standards. Actively complied with all health department regulations and rectified issues immediately. Sprayed all racked items with hot water to loosen and remove food residue. Provided high quality service.
Certified Surgical Technologist.
Kathy Saar: Miller Auto and Marine Office Manager
Mary Rademacher: Administrative Assistant at McKinley (Saint Cloud Area School District 742)
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills. General skills: works well under stress, works well at a fast pace, fast learner.
General skills: works well under stress, works well at a fast pace, fast learner.
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