receptionist resume example with 16+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Skills
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Experience
Receptionist, 08/2021 - Current
E.A. Sween Company – Commerce City, CO
E.A. Sween Company – Commerce City, CO
- Responded to inquiries and housing requests made online, by phone and via email.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Scheduled maintenance work orders for needed repairs throughout facility.
- Handled rent payments provided residents with receipts.
- Informed residents of responsibilities as tenants.
- Coordinated front desk operations and diligently helped in-person visitors sign-in with proper Identification for meetings intakes and tours.
- Monitored security cameras for entire building and sister buildings.
- Contacted local emergency departments as needed for any incidents within the property.
Security Professional, 03/2017 - 07/2021
Allied Universal – Zeeland, MI
Allied Universal – Zeeland, MI
- Trained new security officers on safety protocols and company standards.
- Supervised property entrances and exits and monitored employee safety.
- Recorded required data for incident reports and files.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Demonstrated public safety dedication by patrolling community events.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Supervised network activity and security camera footage to locate potential threats.
- Presented reports, findings and recommendations to upper management and relayed information regarding potential threats.
- Assisted law enforcement with facility investigations and critical event responses.
- Scheduled routine maintenance and updates on security programs, cameras and other devices.
- Monitored internal and external company communication and reported abnormalities.
- Gathered data from daily logs and incident reports to locate security weaknesses.
- Maintained and protected owner assets for high-end residential properties.
- Evaluated employees, baggage and shipments to assess security and compliance.
Foster Care Provider, 01/2001 - 01/2012
Family Focus/ Family Alternatives/Nexus – City, STATE
Family Focus/ Family Alternatives/Nexus – City, STATE
- Assisted in completing homework assignments and school projects to support child's education.
- Prepared monthly reports concerning progress and behavior of children for welfare agencies.
- Helped reunify birth families through coordinated visitation.
- Established behavioral modification goals and assessed progress toward goals.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Counseled parents on proper child-rearing choices.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Attended hearings with victims to provide emotional support.
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
- Reviewed and analyzed violent crime reports to identify crime trends.
Education and Training
Associate of Arts: Liberal Arts And Sciences, Expected in 05/2015
Minneapolis Community And Technical College - Minneapolis, MN
Minneapolis Community And Technical College - Minneapolis, MN
- Completed Minnesota Cottage Food Program University Of Minnesota received certification January 2021 Course
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Resume Overview
School Attended
- Minneapolis Community And Technical College
Job Titles Held:
- Receptionist
- Security Professional
- Foster Care Provider
Degrees
- Associate of Arts
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