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receptionist resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I'm a 20 year old that is currently enrolled as a student in the Jones College ADN Program. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Diligent College Student focused on Nursing and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Skills
  • Recordkeeping and Bookkeeping
  • Business Operations Understanding
  • Meticulous and Organized
  • Organization and Efficiency
  • Multi-Line Telephone Skills
  • Attention to Detail
  • Positive Attitude and Energetic
  • Data Entry and Database Software
  • Appointment Scheduling
  • Greeting and Seating Clients
  • Courteous and Professional
  • Scheduling and Calendar Management
  • Reliable and Punctual
  • Documentation and Reporting
  • Customer Service-Oriented
  • Verbal and Written Communication
  • Customer Service
Experience
04/2022 to 07/2022
Receptionist Green Thumb Industries (Gti) Nevada, MO,
  • Scheduled and confirmed appointments.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled and confirmed appointments and meetings for management team.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
12/2019 to 03/2022
Daycare Teacher Providence Health & Services Chehalis, WA,
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Read stories to children and taught painting, drawing and crafts.
  • Implemented behavior modeling and positive reinforcement into daily routines.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Monitored student progress to ensure cooperation and growth.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Incorporated music and art activities to encourage creativity and expression.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Taught children foundational skills in colors, shapes and letters.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Observed behavioral issues to alert parents or guardians.
  • Read aloud and played alphabet games to encourage early literacy.
  • Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
  • Built and strengthened positive relationships with students, parents and teaching staff.
05/2018 to 10/2019
Waitress Monarch Casino Black Hawk Black Hawk, CO,
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Presented food and beverages to guests at tables.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Set up tables in between patrons to reduce wait times.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Prepared checks, itemizing total meal costs and taxes.
  • Trained new employees to perform duties.
  • Filled condiments and napkin containers during slack periods.
  • Served food and beverages to patrons and confirmed complete orders.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education and Training
Expected in 05/2020 to to
: General
South Jones High School - Ellisville, MS
GPA:
Expected in to to
: Nursing
Jones County Junior College - Ellisville, MS
GPA:

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Resume Overview

School Attended

  • South Jones High School
  • Jones County Junior College

Job Titles Held:

  • Receptionist
  • Daycare Teacher
  • Waitress

Degrees

  • Some College (No Degree)

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