LiveCareer-Resume

receptionist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivated employee with a strong background in customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Customer Reservations
  • Payment Processing
  • Computer Reservation Software
  • Detail Oriented
  • Verbal and Written Communication
  • Customer Service
  • Time Management
  • Critical Thinking
  • Decision Making
  • Microsoft Office
  • Team Collaboration
  • Phone and Email Etiquette
  • Calm Under Pressure
  • Active Listening
  • Multitasking and prioritization
  • Organization and efficiency
Experience
Receptionist, 08/2022 - Current
Halo Branded Solutions Kalamazoo, MI,
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Scheduled and confirmed appointments.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Updated and recorded customer or client information to maintain accounts.
Banquet Server/Casual, 11/2021 - Current
U-Haul New Haven, CT,
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Reservation Agent, 04/2022 - 08/2023
Axalta Coating Systems Fort Madison, IA,
  • Made reservations for customers and accurately entered personal information into computer system.
  • Assisted customers via phone and email by providing confirmations, answering questions and offering general information.
  • Entered information for reservations into hotel's computer system using Voice, updating data to reflect room and credit card changes.
  • Facilitated customer reservations by providing booking information and processing payments.
Customer Service Representative, 11/2020 - 03/2022
Marriott Vacations Worldwide Miami Beach, FL,
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Consulted with customers to resolve service and billing issues.
  • Educated customers on variety of retail products and digital solutions, enhancing customer experience.
Guest Services Agent , 01/2018 - 03/2020
The Mentor Network Blacksburg, VA,
  • Managed guest check-in and check-out procedures.
  • Assisted guests at check-in, providing information on various programs and services within hotel.
Marketing Representative, 06/2015 - 12/2017
Encore Capital Newark, NJ,
  • Responsible for the promotion and booking of timeshare presentations to eligible guests and visitors, booking island activity sales, and provide concierge and customer service to hotel and island guests.
Office Clerk, 01/2014 - 05/2015
Healthcare Plus Algonquin, IL,
  • Performed administrative duties, including clerical and instructional support to office personnel, teachers and students.
Homemaker , 01/2013 - 12/2013
Merchants Bank Winona, MN,
  • Single parent for a seven and two year old. Time management, delegating, financial planning skills, organization, and multitasking.
  • Facilitated activities of daily living, food prep, personal hygiene project management, and problem solving.
Personal Banker, 12/2011 - 12/2012
Liberty Coke Maspeth, NY,

Provide clerical and instructional support to office personnel, teachers and students.

  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Educated c.ustomers on variety of retail products and digital solutions, enhancing customer experience
  • Used product knowledge and abilities to execute consumer loans and other services.
Cashier, 11/2008 - 11/2011
Gcs Credit Union Granite City, IL,
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
Teacher's Aide/Temp Preschool Director, 09/2006 - 10/2008
Gardaworld Mount Clemens, MI,
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Supported classroom teachers by managing files, preparing materials and updating records.
  • Maintained up-to-date emergency forms, curriculum plans and individual child development profiles.
Student Services Coordinator Clerk, 08/2004 - 08/2006
Liberty Coke Moorestown, NJ,
  • Assisted the Student Services Coordinator with the SPED program
  • Managed the database for 504 students, input data, facilitated testing and follow up for students, scheduled parent/teacher meetings, and other clerical duties as assigned.
Member Service Representative, 05/2003 - 07/2005
Hawaii Federal & State Employees Credit Union City, STATE,
  • Opened and closed accounts, processed cash and check deposits every day.
  • Upsold products and services to address customer needs and maximize sales.
Paraprofessional Tutor/Substitute Teacher, 07/2000 - 04/2003
Kohala Elementary School City, STATE,
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Utilized various instructional approaches to increase student participation and assess learning styles.
  • Supplied one-on-one attention to each student during group activities.
Bank Teller, 11/1997 - 01/2000
Bank Of Hawaii, Kaiko'o City, STATE,
  • Provided quality customer service, promoted various products and services
  • Received and disbursed cash, kept accurate records for all credit union transactions and other teller duties.
Cashier, 05/1994 - 02/1998
KTA Superstores City, STATE,
  • Duties received and disbursed money, utilized electronic scanners, cash register, and other related equipment.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
Education and Training
Childhood Education PACE Certificate of Completion: , Expected in 06/1994
-
Hilo High School, Hawaii Community College - Hilo, HI
GPA:
Status -

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Resume Overview

School Attended

  • Hilo High School, Hawaii Community College

Job Titles Held:

  • Receptionist
  • Banquet Server/Casual
  • Reservation Agent
  • Customer Service Representative
  • Guest Services Agent
  • Marketing Representative
  • Office Clerk
  • Homemaker
  • Personal Banker
  • Cashier
  • Teacher's Aide/Temp Preschool Director
  • Student Services Coordinator Clerk
  • Member Service Representative
  • Paraprofessional Tutor/Substitute Teacher
  • Bank Teller
  • Cashier

Degrees

  • Childhood Education PACE Certificate of Completion

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