receptionist resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) XXX-1000
Cell:
resumesample@example.com
:
Summary
Versatile experienced administrative assistant that brings valuable experience in administrative roles. Offers friendly, knowledgeable front desk support for for all environments. Drives office success with uncompromising work ethic, time management expertise and prioritization skills.
Skills
Organization and Efficiency
Business Operations Understanding
Multi-Line Telephone Skills
Microsoft Office
Appointment Scheduling
Verbal and Written Communication
Reliable and Punctual
Customer Service
Positive Attitude and Energetic
Customer Complaint Resolution
Multitasking and Prioritization
Data Entry and Database Software
Administrative Support
Courteous and Professional
Attention to Detail
Experience
Recruiter, 10/2022 to 02/2023 Cornerstone Building Brands – Cary, NC,
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Explained job duties, compensation and benefits to potential candidates.
Advertised and promoted open positions using social media and digital marketing procedures.
Receptionist, 08/2021 to 10/2022 Wastequip – Winamac, IN,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Supervised setup of conference rooms for meetings and office events in common areas.
Scheduled and confirmed appointments and meetings for management team.
Reported suspicious individuals to supervisor.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
Answered phone calls, provided information and connected callers to appropriate personnel.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Pulled and organized requested documentation.
Greeted visitors and verified reasons for visit and appointment information.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Explained job duties, compensation and benefits to potential candidates.
Created and maintained positive relationships with hiring managers and HR business partners.
Translated conversation for HSE, in incident reports.
Administrative Assistant, 01/2019 to 01/2020 Rentokil Initial – Roseburg, OR,
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Directed customer communication to appropriate department personnel.
Coordinated appointments, meetings and conferences.
Provided secretarial and office management support while building cooperative working relationships.
Inventoried and ordered supplies for office.
Maintained accurate department and customer records.
Scheduled appointments, meetings and events for management staff.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Customer Service Representative, 05/2012 to 03/2018 Hope Network – Richmond, MI,
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
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