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receptionist resume example with 12 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced nurse aide knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Skills
  • Positive Attitude and Energetic
  • Heavy Lifting
  • Respectful and Compassionate
  • Time Management
  • Dependable and Responsible
  • Patient Ambulation
  • Bedsore Prevention
Work History
06/2015 to 06/2017 Receptionist Cystic Fibrosis Foundation | Bethesda, MD,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled all sales and stocked salon products
02/2014 to 06/2015 Assistant Manager Murphy Usa, Inc. | Mineola, TX,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
01/2005 to 09/2013 Private In-Home Caregiver Atria Senior Living Group, Inc. | North Richland Hills, TX,
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided transportation and appointments management.
  • Provided mobility assistance such as walking and regular exercising.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted disabled clients to support independence and well-being.
  • Traveled to clients' home to complete healthcare services and promote continuity of care.
  • Assisted with daily living activities, running errands and household chores.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Administered medication as directed by physician.
06/2010 to 05/2013 3rd Key Manager 99 Cent Only Store | City, STATE,
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Effectively supervised staff of 45 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Defined clear targets and objectives and communicated to other team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Expected in 12/2007 to to High School Diploma | River Delta High School, Rio Vista, CA, GPA:

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Resume Overview

School Attended

  • River Delta High School

Job Titles Held:

  • Receptionist
  • Assistant Manager
  • Private In-Home Caregiver
  • 3rd Key Manager

Degrees

  • High School Diploma

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