Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic, committed to delivering excellence in all facets of customer service and administrative support.
Skills
Office administration
Customer/Client relations
Correspondence Distribution
Verbal and written communication
Sorting and labeling
Professional demeanor
Multi-Line Telephone Systems
Conflict Resolution
Mail handling
Work History
Receptionist, to Img – Dallas, TX,
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Corresponded with clients through email, telephone or postal mail.
Collected, sorted, distributed and sent mail and packages.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Scheduled and confirmed appointments and meetings.
Kept reception area clean and neat to give visitors positive first impression.
Kept records in microsoft to maintain data by entering and updating information.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Dispatcher/Transporter, to Img – Las Vegas (Ufc), NV,
Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
Maintained confidentiality of patient data and condition at all times to safeguard health information.
Assisted patients in moving out of beds, wheelchairs, stretchers.
Identified malfunctioning ambulatory equipment to report to appropriate department for repair or replacement.
Comforted patients and families by offering support and encouragement.
Analyzed patients' medical conditions to identify proper mode of transport.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Receptionist, 01/2020 to Current Img – Tampa, FL,
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Provided clerical support to company employees by copying, faxing and filing documents.
Routed incoming mail and messages to relevant personnel without delay.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Corresponded with clients through email, telephone or postal mail.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Collected, sorted, distributed and sent mail and packages.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Received and routed business correspondence to correct departments and staff members.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
Scheduled and confirmed appointments and meetings.
Answered incoming calls daily to resolve issues and schedule appointments.
Maintained building security by monitoring logbook and issuing visitor badges.
Kept reception area clean and neat to give visitors positive first impression.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Sorted, received and distributed mail correspondence between departments and personnel.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist, 03/2020 to 06/2020 Little Flower Church – City, STATE,
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Routed incoming mail and messages to relevant personnel without delay.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Corresponded with clients through email, telephone or postal mail.
Collected, sorted, distributed and sent mail and packages.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Scheduled and confirmed appointments and meetings.
Kept reception area clean and neat to give visitors positive first impression.
Kept records in microsoft to maintain data by entering and updating information.
Supported various administrative duties by proofreading, transcribing and invoicing.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Education
High School Diploma: , Expected in Colonial High School - Orlando, FL GPA:
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