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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Enthusiastic receptionist bringing expertise in medical setting office support. Excellent ability to build positive rapport with customers, maintain professional appearance and uphold exceptional public image.

Skills
  • Organization and efficiency
  • Professional representation
  • Personable and friendly demeanor
  • Service-oriented mindset
  • Multitasking and prioritization
  • Data entry
Experience
Receptionist, 02/2019 - 04/2020
Img Philadelphia, PA,
  • Answered patient questions and/or directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, created patient charts, scheduled complete plan of care with patients.
  • Met bonus goals.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Accurately scan and enter insurance, medical documents, identification, pre-intake forms and list of medications into patients chart.
  • Processed patient payments
  • Pleasantly greeted each patient as I checked them in
  • Straightened up the waiting room so that it remained neat and organized.
Veterinary Assistant, Receptionist, -
Petco Pflugerville, TX,
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Veterinary Assistant, -
Hannibal Veterinary Clinic City, STATE,
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Interpreted lab results to diagnose veterinary disorders and assist in providing treatment and or medications.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Supervised waiting area, mopped floors, maintained exam rooms and work areas.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Dental prophy on canines
Veterinary Assistant, Receptionist, -
Animal Hospital Of Nicholasville City, STATE,
  • Answered multiple line phone system for busy veterinary clinic and responded to questions regarding pricing, procedures and services.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business from clients.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Walked animals outside for potty breaks (3) times per shift to avoid accidents in boarding/hospital areas and on bedding.
  • Prepared and reviewed records and consent forms.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Prepared and labeled medications and informed client of administration techniques.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Operated x-ray machines and microscope for lab results as well as ran blood work and urinalysis.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Organized, labeled and restocked supplies and pet food.
  • Strategically scheduled patient appointments to maintain workflows.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Assisted veterinarian with treatment of wounds, vaccination administration and operations.
  • Operated anesthetic machines, oxygen equipment and monitoring equipment.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Education and Training
GED: , Expected in 06/2011
-
Jessamine County Adult Education Center - Nicholasville, KY,
GPA:
Diploma: Veterinary Assistant, Expected in 06/2016
-
Penn Foster Career School - Scranton, PA,
GPA:

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Resume Overview

School Attended

  • Jessamine County Adult Education Center
  • Penn Foster Career School

Job Titles Held:

  • Receptionist
  • Veterinary Assistant, Receptionist
  • Veterinary Assistant
  • Veterinary Assistant, Receptionist

Degrees

  • GED
  • Diploma

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