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Receptionist Resume Example

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RECEPTIONIST
Professional Summary

Reliable and punctual Sales Associate possessing excellent work ethic. Areas of expertise include data entry, inventory, cash management and exceptional customer service. Reliable, friendly, quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience.

Skills
  • Data entry
  • Efficient and accurate
  • Meticulous and organized
  • Office equipment operations
  • Document control
  • Multitasking ability
  • Detail oriented
  • Open and clear communicator
  • Retail Operations Management
  • Staff training and development
  • Inventory management
  • Product and service knowledge
  • Sales monitoring
  • Team collaboration
  • High-energy attitude
  • Organization skills
  • Time management
  • Telephone skills
Work History
Receptionist | 07/2019 to 07/2019
Company Name - City, State
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Took accurate messages for staff and management to facilitate open and speedy communication
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel
  • Answered and directed incoming calls using multi-line telephone system
  • Greeted visitors, assessed needs and directed to appropriate personnel
Financial Service Associate | 04/2019 to 05/2019
Company Name - City, State
  • Delivered high level of customer service and support by answering questions and returning phone calls quickly
  • Achieved results in ambiguous environment with high level of accuracy and attention to detail
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Balanced daily cash deposits and bank vault inventory with zero error rate
  • Adhered to regulatory and company security and audit procedures
  • Examined checks for identification and endorsement
  • Verified amounts and integrity of every check or funds transfer
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse
Assistant Manager | 11/2016 to 04/2019
Company Name - City, State
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making
  • Enforced company policies and procedures to strengthen operational standards across departments
  • Collaborated with store manager to develop strategies for achieving sales and profit goals
  • Delegated daily tasks to team members to optimize team productivity
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends
  • Completed inventory audits to identify losses and project future demands
  • Kept office records organized and supplies well-stocked for optimal team performance
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction
  • Prepared and checked cashier register tills
  • Provided training to store employees covering areas such as cash handling procedures and security requirements
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
  • Assisted with administrative tasks, including filing, answering phones and scheduling
  • Maintained attendance records, taking note of staff vacation time, sick days and personal days
  • Escalated customer concerns, store issues and inventory requirements to supervisors
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Directed visitors to correct personnel to handle individual concerns
Education
Harrison High School - City, State | High School Diploma
Rutgers, The State University of New Jersey - City | Some College (No Degree)Criminal Justice
Ashford University - City, State | Some College (No Degree)Finance
Languages
  • Fluent in English (American): reading, writing and speaking
  • Fluent in Spanish: reading, writing and speaking
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Resume Overview

School Attended

  • Harrison High School
  • Rutgers, The State University of New Jersey
  • Ashford University

Job Titles Held:

  • Receptionist
  • Financial Service Associate
  • Assistant Manager

Degrees

  • Harrison High School - City , State | High School Diploma
    Rutgers, The State University of New Jersey - City | Some College (No Degree)
    Ashford University - City , State | Some College (No Degree)

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