receptionist resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Focused Receptionist with 3 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 3 years of hands-on experience in administrative roles.
Skills
Office Equipment Operations
Organization and Efficiency
Multi-Line Telephone Skills
Attention to Detail
Multi-Line Phone Systems
Computer Proficiency
Prioritization and Time Management
Courteous and Professional
Microsoft Office
Customer Complaint Resolution
Research and Data Analysis
Calendar Management
Documentation and Reporting
Verbal and Written Communication
Call Answering and Routing
Microsoft Office Suite
Multitasking and Prioritization
Data Entry and Database Software
Customer Service
Customer Service-Oriented
Positive Attitude and Energetic
Appointment Scheduling
Reliable and Punctual
Scheduling and Calendar Management
Service-Oriented Mindset
Heavy Lifting
Relationship Building
Client Transportation
Meal Preparation
Client Documentation
Respectful and Compassionate
Incident Reporting
Dependable and Responsible
Community Integration
Flexible Schedule
Time Management
Community Activities
Mobility Assistance
PPE Usage
Housekeeping
First Aid and Safety
Sound Judgment
Decision Making
Critical Thinking
Progress Tracking
Diet and Nutrition
Call Center Operations
Customer Communications
Upbeat and Positive Personality
Calm and Professional Under Pressure
Call Documentation
Efficient and Detail-Oriented
Creative Problem Solving
Understanding Customer Needs
De-escalation Techniques
Data Entry
Responding to Difficult Customers
50 wpm Typing Speed
Professional Telephone Voice
Information Research and Sourcing
Team Collaboration
MS Office
Punctual and Reliable
Deadline Driven
Energetic and Enthusiastic
Basic Mathematics
Email and Telephone Etiquette
Active Listening
Report Writing
Medical Office Studies
Appointment Setting
Message Taking
Experience
Receptionist, 08/2020 - Current Graybar Electric Company, Inc. – Tacoma, WA,
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Scheduled and confirmed appointments.
Scheduled appointments and maintained and updated appointment calendars.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Answered and directed incoming calls using multi-line telephone system.
Investigated and analyzed client complaints to identify and resolve issues.
Receptionist, 03/2020 - 02/2022 Graybar Electric Company, Inc. – Teterboro, NJ,
Investigated and analyzed client complaints to identify and resolve issues.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Scheduled and confirmed appointments.
Scheduled appointments and maintained and updated appointment calendars.
Scheduled and confirmed appointments and meetings for management team.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Answered and directed incoming calls using multi-line telephone system.
Caregiver, Special Needs, 05/2015 - 03/2020 Addus Homecare Corporation – Pleasanton, CA,
Monitored ongoing situations and conducted investigations to look for possible threats.
Improved patient outlook and daily living through compassionate care.
Maintained clean and well-organized environment for client happiness and safety.
Monitored vital signs and medication use, documenting variances and concerning responses.
Worked closely with clinical staff to support therapeutic and behavioral plans.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Followed care plan and directions to administer medications.
Followed safe lifting and transferring techniques to transport residents.
Supported bathing, dressing and personal care needs.
Completed weekly and monthly reports summarizing activities.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Coordinated security operations, equipment and personnel to protect employees and property.
Laundered clothing and bedding to prevent infection.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Used defined research procedures to identify and resolve issues.
Assisted with meal planning to meet nutritional plans.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created and filed reports to document investigative activities.
Education and Training
Associate of Science: Medical Office Assistance, Expected in 07/2023 - Mt. Hood Community College - Gresham, OR GPA: Status -
High School Diploma: , Expected in 05/1995 - Charles Francis Adams High School - Clarkston, WA GPA: Status -
Activities and Honors
Member, Alumni Association with Phi Theta Kappa.
Dean's list for Fall of 2022 for excellent GPA score.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.