receptionist resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Organized and dedicated personality  with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with ability to work well independently orin team environments.

  • Business administration
  • Attention to detail
  • Personable and outgoing
  • Data entry
  • Documentation and reporting
  • Time management
  • Customer-service oriented
  • High efficiency
  • Verbal and written communication
  • Professional demeanor
  • Inventory management
  • Organization skills
  • Staff management
  • Conflict resolution
  • Office management
  • Accounts payable / accounts receivable
  • Customer/Client relations
  • Multi-line telephone systems
  • MS Office proficiency
  • Mail handling
  • Memorization and recall
  • Scheduling
  • Multitasking strengths
Work History
Receptionist, 08/2017 - Current
Holiday Retirement Tulsa, OK,
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Greeted customers and visitors in-person and via telephone calls.
  • Received and routed memos to correct department or staff member.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Wrote professional memorandum, letters and marketing copy.
  • Answered telephone inquiries from clients, vendors and the public.
  • Corresponded with clients through email, telephone or postal mail.
  • Sorted, received and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
  • Organized and scheduled client appointments for team of 4  doctors, effectively accommodating hectic agendas.
Manager, 05/2016 - 08/2017
United Natural Foods Inc South Windsor, CT,
  • Scheduled and assigned daily work and activities for cooks and bartenders.
  • Assisted with payroll.
  • Responsible for marketing and advertising on social media.
  • Calculating daily reports.
  • Bartend.
  • Maintaining the building and premises to ensure all customers feel welcomed in a clean and friendly environment.
  • Assisted with all orders including beer and liquor. 
  • Making sure the bar was fully stocked with weekly trips the Restaurant Depot. 
  • Writing checks to distributers, deliveries  and maintenance. 
Direct Support Professional, 2011 - 2012
Chi Health Port Orchard, WA,
  • Maintained a clean, safe and well-organized patient environment.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Administered medication as directed by physician.
  • Transported individuals to medical appointments and other errands.
  • Developed rapport with patients to create a safe and trusting environment for care.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Monitored progress and documented any status changes accordingly.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Supervised daily activities and provided assistance when needed.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Provided all daily living tasks to enhance quality of life for elderly patients.
  • Maintained all confidential personnel files, license and CPR compliance records.
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
  • Helped residents with bathing, dressing, feeding, lifting and transferring.
  • Examined patients and dispensed contraceptives and other medications as needed.
  • Ensured safety and well-being of patients.
  • Engaged patients with games, crafts, cooking, music, reading and other activities.
Habilitation Assistant, 2008 - 2010
Northeast Care Center City, STATE,
  • Assisted residents with bathing, dressing, feeding, lifting and transferring.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Accurately documented all elements of a nursing assessment, treatments, medications, overall health.
  • Delivered in-home care to disabled adults.
  • Implemented Functional Behavioral Assessments (FBAs) and Positive Behavioral Intervention Plans (PBIP).
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Engaged patients with games, crafts, cooking, music, reading and other activities.
  • Communicated goals, plans and progress to parents or guardians.
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
  • Ensured safety and well-being of patients.
  • Skillfully implemented departmental goals, objectives, standards of performance, policies and procedures.
  • Certified med-pass, CPR/First Aid, CPI ( Crisis Prevention Intervention).
LPN Certificate : Nursing, Expected in 2014
Central School Of Practical Nursing - Independence, OH
Status -
Currently Working On Degree: , Expected in
Cuyahoga Community College - Cleveland, OH
Status -
: , Expected in
Foothill College - Los Altos, CA
Status -
  • Majored in Psychology. 
High School Diploma: , Expected in 2007
Holy Name High School - Parma Hts,
Status -

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Resume Overview

School Attended

  • Central School Of Practical Nursing
  • Cuyahoga Community College
  • Foothill College
  • Holy Name High School

Job Titles Held:

  • Receptionist
  • Manager
  • Direct Support Professional
  • Habilitation Assistant


  • LPN Certificate
  • Currently Working On Degree
  • High School Diploma

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