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receptionist resume example with 4 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Skills
  • Meticulous and Organized
  • Organization and Efficiency
  • Multi-Line Telephone Skills
  • Office Equipment Operations
  • Reliable and Punctual
  • Customer Service-Oriented
  • Computer Proficiency
  • Microsoft Office Suite
  • Customer Complaint Resolution
  • Appointment Scheduling
  • Delivery Coordination
  • Multitasking and Prioritization
  • Attention to Detail
  • Call Answering and Routing
  • Documentation and Reporting
  • Microsoft Office
  • Prioritization and Time Management
  • Verbal and Written Communication
  • Customer Service
  • Greeting and Seating Clients
  • Visitor and Customer Relations
  • Positive Attitude and Energetic
  • Courteous and Professional
  • PC Proficient
Experience
02/2022 to Current
Receptionist Bergaila Fort Lupton, CO,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Pulled and organized requested documentation.
  • Greeted visitors and verified reasons for visit and appointment information.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Worked with office manager to attain operational goals.
12/2020 to 09/2021
Title Assistant American Title Inc Maitland, FL,
  • Processed and maintained title files, implementing security measures to protect data.
  • Copied and summarized recorded documents such as mortgages, trust deeds and contracts affecting property titles.
  • Determined realistic closing dates and scheduled proceedings.
  • Shared findings with attorneys or client representatives with detailed reports.
02/2020 to 09/2020
Receptionist Bergaila Manassas, VA,
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled and confirmed appointments.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Pulled and organized requested documentation.
  • Welcomed large volume of guests and improved overall customer service.
06/2017 to 12/2019
Medical Assistant Sparrow Health System Lansing, MI,
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors, and case managers.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Comforted patients and provided each with reassurance and encouragement.
  • Assisted with adequate nutrition and fluid intake.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Used mobility devices to transport patients.
  • Assisted patients gently and respectfully with daily living activities and documented care per unit protocols.
Education and Training
Expected in to to
GED:
Pearl River Community College - Poplarville, MS
GPA:

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Resume Overview

School Attended

  • Pearl River Community College

Job Titles Held:

  • Receptionist
  • Title Assistant
  • Receptionist
  • Medical Assistant

Degrees

  • GED

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