LiveCareer-Resume

receptionist resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I’m a recent graduate, eagerly looking forward to joining a company that could turn into my life time career. With three years of experience helping and working with customers and teammates assuring a well satisfied work environment.

Skills
  • Bilingual
  • Organization and efficiency
  • Office equipment operations
  • Business operations understanding
  • Conflict resolution
  • Customer service
  • Professional Communication skills
  • Teamwork
  • Technology skills/computer skills
  • Time management
  • Organization skills
  • Work under pressure/multitasking
  • Marketing/sales/entrepreneur
  • Management skills/scheduling
  • Adaptability/ flexibility
  • Social media marketing
  • Responsibility
  • Multi-line telephone skills
Education and Training
John Tyler High School Tyler, TX Expected in 05/2021 High School Diploma : - GPA :
Experience
Newton Medical Center - Receptionist
Park City, KS, 01/2020 - Current
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Sorted incoming mail and directed to correct personnel each day.
  • Managed more than 25 incoming calls per day.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Coordinated and communicated with several clients daily to gather pertinent information.
  • Assisted visitors by directing to appropriate personnel and answering average of 25 calls and emails daily.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Kept offices organized and well-stocked to maximize operational efficiency.
  • Maintained front office cleanliness and organized supplies to increase work task productivity.
Paradies Lagardère Travel Retail - Sales Associate/Cashier
Windsor Locks, CT, 11/2020 - 04/2021
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built trusting relationships with customers by making personal connections.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Worked with fellow sales team members to achieve group targets.
  • Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
  • Followed company safety regulations to maintain safe work environment.
  • Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
  • Reported suspicious behavior, incidents and theft to support loss prevention.
  • Enforced dressing room rules to prevent vandalism and theft.
  • Maintained clean, orderly and well-stocked register area.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Kept store presentable with regular cleaning and organization.
  • Processed customer purchases and returns via cash and credit card.
  • Built relationships with repeat customers to encourage loyalty.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Worked closely with front-end staff to assist customers.
  • Asked detailed questions to determine appropriate items to fill customer needs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Recommended companion items to increase sales and revenue.
  • Promoted programs such as warranty sales, loyalty initiatives and private-label credit cards, educating patrons on features and benefits.
  • Presented complementary merchandise to increase sales of promotional items.
  • Increased sales by suggesting specific complementary items to customers.
Paradies Lagardère Travel Retail - Sales Associate/Cashier
Baltimore, MD, 07/2020 - 11/2020
  • Followed company safety regulations to maintain safe work environment.
  • Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
  • Reported suspicious behavior, incidents and theft to support loss prevention.
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
  • Maintained clean, orderly and well-stocked register area.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Processed customer purchases and returns via cash and credit card.
  • Kept store presentable with regular cleaning and organization.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Worked closely with front-end staff to assist customers.
  • Counted cash at end of shift and prepared bank deposits.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Reported product issues, including damaged items and incorrect pricing to customer service cashier.
  • Recommended companion items to increase sales and revenue.
  • Increased sales by suggesting specific complementary items to customers.
Office Depot - Cashier
West Palm Beach, FL, 12/2018 - 12/2019
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed over 20 transactions per day with exceptional accuracy.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • John Tyler High School

Job Titles Held:

  • Receptionist
  • Sales Associate/Cashier
  • Sales Associate/Cashier
  • Cashier

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: