receptionist resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Collaborative Lead Sales Associate offers expertise in sales management and customer service. In-depth knowledge of inventory procedures and sales principles. Organized and goal-oriented team player with 4 years of extensive experience coordinating sales teams and supporting upper management.
Skills
Business Operations Understanding
Organization and Efficiency
Multi-Line Telephone Skills
Recordkeeping and Bookkeeping
Meticulous and Organized
Office Equipment Operations
Customer Service
Courteous and Professional
Prioritization and Time Management
Customer Service-Oriented
Attention to Detail
Positive Attitude and Energetic
Inventory Management
Multi-Line Phone Systems
Appointment Scheduling
Verbal and Written Communication
Multitasking and Prioritization
Greeting and Seating Clients
Computer Proficiency
Scheduling and Calendar Management
Store Opening and Closing
Order Processing
Stockroom Upkeep
Flexible Schedule
Upselling Techniques
Sales Goals Attainment
Cash Handling
Teamwork and Collaboration
Problem-Solving
Positive Customer Experience
Staff Supervision
Goal-Oriented
Strategic Sales
Lead Generation
Team Leadership
Experience
01/2022 to CurrentReceptionistConvatec | Salt Lake City, UT,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Scheduled and confirmed appointments and meetings for management team.
Answered phone calls, provided information and connected callers to appropriate personnel.
Greeted visitors and verified reasons for visit and appointment information.
Conducted transactions, confirming patient information and processing according to standard protocol.
05/2017 to 01/2022Retail Sales AssociateXanterra Parks & Resorts | Springdale, UT,
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Calculated pricing, applied discounts and collected payments to process transactions.
Answered questions about current promotions and resolved issues according to store policies.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Cross-sold products to boost overall sales purchases.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
05/2017 to 01/2022Lead Sales AssociateMassage Envy | Lawrence, KS,
Delegated daily tasks to team members to optimize group productivity.
Fostered positive employee relationships through communication, training and development coaching.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Gathered business requirements from users to convert to technical requirements.
Processed payments and returned receipts, cash, coin and cards to customers.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Collaborated with management team to implement new work procedures or policies.
Rotated through series of different stations based on team needs.
Followed staffing strategies to achieve production goals.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Education and Training
Expected in 05/2022 to to Associate of Science | PsychologyPalomar College, San Marcos, CAGPA:
3.07 GPA
Expected in 06/2018 to to High School Diploma | San Pasqual High School, Escondido, CAGPA:
3.33 GPA
Yearbook
Senior, LinkCrew
Expected in to to | Psychological SciencesCalifornia State University - San Marcos, San Marcos, CAGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.