LiveCareer-Resume

receptionist resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Website, Portfolio, Profiles
  • https://www.linkedin.com/in/Jessica-Claire-7b208417?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_bas
Professional Summary

Friendly Receptionist with 5-year background in 15 settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Detail-oriented Admin exercising essential attributes in coordination, planning and management of corporate events, travel and venue accommodations. Identified and known for demonstrating initiative, process improvements and procedural adherence in line with company and client objectives. Versatile clerical offering 20 years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 20-member staff. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Skills
  • Microsoft Office Suite
  • Positive Attitude and Energetic
  • Reliable and Punctual
  • Delivery Coordination
  • Administrative Support
  • Courteous and Professional
  • Prioritization and Time Management
  • Attention to Detail
  • Documentation and Reporting
  • Visitor and Customer Relations
  • Verbal and Written Communication
  • Research and Data Analysis
  • Customer Complaint Resolution
  • Scheduling and Calendar Management
  • Records Management
  • Multitasking and Prioritization
  • Computer Proficiency
  • Customer Service-Oriented
  • Data Entry and Database Software
  • Multi-Line Phone Systems
  • Data Entry
  • Cloud-Based File Organization
  • Word Processing
  • Basic Math
  • Positive Attitude
  • Travel Arrangement
  • Personal Initiative
  • Conflict Resolution
  • Team Collaboration
  • Spreadsheet Tracking
  • Claims Handling
  • Bookkeeping Support
  • Document Management
Work History
04/2020 to Current
Receptionist Olsson Associates Springfield, MO,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Sorted, received and distributed mail correspondence between departments and personnel.
03/2018 to 09/2019
Assistant Manager Ridout Lumber Company Benton, AR,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
02/2017 to 01/2018
Assistant Manager Ridout Lumber Company Conway, AR,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed daily inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Mentored 10-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
Expected in 10/2010 to to
Associate of Arts: Business Administration And Management
University of Phoenix - Tempe, AZ
GPA:
  • Relevant Coursework Completed: Human Resources & Health care administrative

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Receptionist
  • Assistant Manager
  • Assistant Manager

Degrees

  • Associate of Arts

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