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receptionist resume example with 3+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 3 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Focused Security Officer with 2 years experience in security and safety compliance. Capable of acting quickly during crisis events and emergencies. Extensive training in security and surveillance procedures for public and private needs.

Detail-oriented Security Officer equipped with excellent memory and awareness of surrounding people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention efficiently. Exercise sound judgment during crisis and emergency situations.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Skills
  • 70 WPM typing speed
  • Meticulous and organized
  • Office equipment operations
  • Multi-line telephone skills
  • PC proficient
  • Security understanding
  • Project coordination
  • Multitasking ability
  • Data entry
  • Multitasking and prioritization
  • Professional and polished presentation
  • Flexible
  • Interior and exterior patrol
  • Observant
  • Report writing
  • Law enforcement background
  • Shift work experience
  • Criminal law understanding
  • Patrolling
  • Reliability
  • Liquor regulations and compliance
  • Payment processing
  • Cash drawer balancing
  • POS systems
  • Issue resolution
  • Credit and cash transactions
  • Coin counting
  • Merchandise restocking
  • Cash register operation
  • Customer assistance
  • Customer greeting
  • Scanner operations
  • Product recommendations
  • Loss prevention
  • Security monitoring
Experience
06/2019 to 12/2019 Receptionist Olsson Associates | Dallas, TX,
  • Sorted incoming mail and directed to correct personnel each day.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Answered telephones and directed calls to appropriate staff members.
  • Entered data in Pet Point software to keep records of animal health and treatment information.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
08/2017 to 06/2019 Cashier Redneck Trailer Supplies | Sulphur Springs, TX,
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Worked closely with front-end staff to assist customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
02/2014 to 02/2015 Safety Ambassador Cornerstone Building Brands | Shamokin, PA,
  • Suspended dangerous activities posing active or potential threat to worker health and safety.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
11/2013 to 02/2014 Security Officer Erickson Living | Novi, MI,
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Patrolled 3,000 square foot premises to ensure safety of employees and visitors.
  • Monitored 8 security cameras and fire, building and alarm systems.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Monitored and secured 4 building entrances.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
Education and Training
Expected in 05/2011 to to High School Diploma | Wade Hampton High School, Hampton, SC GPA:

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Resume Overview

School Attended

  • Wade Hampton High School

Job Titles Held:

  • Receptionist
  • Cashier
  • Safety Ambassador
  • Security Officer

Degrees

  • High School Diploma

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