Receptionist Resume Example Company Name

RECEPTIONIST

Professional Summary

Self-disciplined Front Office Coordinator boasting 2 year career as receptionist in the Optical and Optometrist industry. Capable of coordinating with administrative functions, including customer service and organizational skills. Outstanding recordkeeping abilities. Talented at appointment scheduling, and monetary transactions. Outgoing and friendly personality delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Willing to take on any task and up to learning new things every day. No task is too big or too small.

Skills

Customer Service
Time management
Team building
Cash Management
Customer retention
Research
Scheduling
Recordkeeping
Data Entry

Telephone etiquette
Mail sorting
Problem-solving
Call forwarding
Filing
Cash Handling
Creativity
Orgainizaton

Work History

09/2018 to CurrentReceptionistCompany Name | City, State

Operated multi-line telephone system to independently handle over numerous calls each day.
Balanced customer availability, customer schedules and maximum load levels when scheduling appointments.
Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Collected glasses and/or contact and appointment payments from clients and updated account balances.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Routed incoming mail and messages to relevant personnel without delay.
Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Kept reception area clean and neat to give visitors positive first impression.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Offered appointment information updates and rescheduling to guests.
Scheduled and confirmed appointmentsand meetings for doctors appointment.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Greeted customers and visitors in-person and via telephone calls.

02/2019 to 08/2019ClerkCompany Name | City, State

Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Answered questions about store policies and concerns to support positive customer experiences.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Routed more than 50+ calls per day to all staff members.
Assisted customers by answering questions and fulfilling requests.
Reviewed and verified data, including addresses, phone numbers, names, ages, and values.
Received and routed business correspondence to correct departments and staff members.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Verified client information by analyzing existing evidence on file.
Reviewed hundreds patient cases per week and verified insurance coverage information.

06/2016 to 03/2019Cashier/Line CookCompany Name | City, State

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Counted cash in register drawer at beginning and end of shift.
Assisted customers by answering questions and fulfilling requests.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Ordered and received products and supplies to stock kitchen areas.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers

Education

05/2018High School DiplomaPulaski County High School, City, State

Some College (No Degree) | Medical AssistingThe Medical Intitute of Kentucky, City

This Degree is current and ongoing

Resume Overview

School Attended

Pulaski County High School
The Medical Intitute of Kentucky

Job Titles Held:

Receptionist
Clerk
Cashier/Line Cook

Degrees

05/2018 High School Diploma
Some College (No Degree) | Medical Assisting

Receptionist Resume Example

Resume Score: 80%

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