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Receptionist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Friendly Receptionist with 11-years background in medical field settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Skills
  • Administrative skills
  • CPR Certified
  • Insurance
  • Phlebotomy
  • Recording
  • Scheduling
  • Security awareness
  • Customer/Client relations
  • Professional demeanor
  • Documentation and reporting
Education
, Expected in 2012 CPR Certified, American Heart Association : - GPA :
Lincoln College Of Technology Melrose park, Illinois Expected in 2009 Diploma : - GPA :
, Expected in 2009 RMA Certified, American Medical Technologists : - GPA :
, Expected in 2009 HIPAA and OSHA Training Certification, Lincoln Technology : - GPA :
Continential Academy , Expected in 2008 High school diploma : - GPA :
, Expected in Clinical skills /Administrative skills_________________________________________ Vital signs Appointment Scheduling Injections Autoclave and Sterilization Throat cultures Patient Preparation Occult Blood, Urinalysis Telphone Triage Phlebotomy Insurance Verification Records Management Diagnostic Testing : - GPA :
Work History
Pinnacle Technical Resources Inc - Receptionist
Tucson, AZ, 12/2019 - Current
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Received and routed business correspondence to correct departments and staff members.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Resolved customer problems and complaints by [Action].
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Collected, sorted, distributed and sent mail and packages.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Answered and quickly redirected up to 150 calls.
Usa Vein Clinics - Medical Assistant/Receptionist
Canfield, OH, 01/2013 - 12/2019
  • Obtaining and Recording Patient vitals (BP, pulse, Respiratory, BMI, Wt, Ht, Temperature, Gastational age, EDD and chief complaint) and preparing rooms for various procedures.
  • Administer injections, blood draws, urinalysis, hemocue, and accu check.
  • Assist physician(s) with pap smears, various gynecological procedures, and suture removals.
Cci Health & Wellness Services - Medical Assistant
Adelphi, MD, 01/2011 - 01/2013
  • Obtaining and Recording Patient vitals (BP, pulse, Respiratory, BMI, Wt, Ht, Temperature, and chief complaint) and preparing rooms for various procedures.
  • Administer injections, blood draws, urinalysis, hemocue, and accu check.
  • Assist physician(s) with pap smears, Colposcopy, leeps, Vaginal Biopsy,.
  • Eectronic Medical Records ( epic, Mysis).
Cci Health & Wellness Services - Medical Assistant
Forest Glen, MD, 01/2009 - 01/2011
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Oriented and trained new staff on proper procedures and policies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Obtained pre- and post-treatment vital signs and weight.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately.
  • Moved transducer over specified area of body to produce images.
  • Assisted physicians in follow-through of care.
  • Ordered and prepared reagents and supplies.

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Resume Overview

School Attended
  • Lincoln College Of Technology
  • Continential Academy
Job Titles Held:
  • Receptionist
  • Medical Assistant/Receptionist
  • Medical Assistant
  • Medical Assistant
Degrees
  • CPR Certified, American Heart Association
  • Diploma
  • RMA Certified, American Medical Technologists
  • HIPAA and OSHA Training Certification, Lincoln Technology
  • High school diploma
  • Clinical skills /Administrative skills_________________________________________ Vital signs Appointment Scheduling Injections Autoclave and Sterilization Throat cultures Patient Preparation Occult Blood, Urinalysis Telphone Triage Phlebotomy Insurance Verification Records Management Diagnostic Testing

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