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Receptionist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. I have the ability to learn routines and procedures
quickly within the minimum instruction and attributes employers seek. I am capable of working
independently. Being efficient, productive and self-motivated are a few of the many skills that
I possess.

Accomplishments

Was in girl scouts did many different project for my community. I junior high I helped young girls with there social anxiety helped embrace them and build there confidence. That project helped me earn my SIlver Award. Later in high school I put together a year long once a month dinner and activity night at my local Ronald McDonald's House. I went over for 12 different Fridays to cook for the patients and there families and would have fun game for everyone to enjoy. In doing that project with all my hours of planning and making families happy I received my golf award.

Skills
  • Customer/Client relations
  • Professional demeanor
  • Security awareness
  • Customer and Client Relations
  • Staff Management
  • Time management
  • Mail handling
  • Verbal and written communication
  • Telephone skills
  • Documentation and reporting
  • Office administration
  • Multi-Line Telephone Systems
  • Correspondence Distribution
  • Organization skills
  • Administrative support
  • Performance improvement
  • Business operations
  • Travel coordination
Work History
10/2019 to Current
Receptionist Pinnacle Technical Resources Inc Washington, IN,
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Scheduled and confirmed appointments and meetings for many different admin in my building.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Collected, sorted, distributed and sent mail and packages.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
10/2018 to 10/2019
Operator Technician Airgas Inc Salina, KS,
  • Received and processed both written and verbal instructions, prints and work orders.
  • Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
  • Assessed materials, parts and final products for quality, and removed defects.
  • Completed work according to schedule and helped struggling team members.
  • Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
  • Loaded and operated assigned machines to produce.
  • Monitored quality of incoming materials and completed in-process quality inspections.
  • Packaged and moved completed products.
  • Monitored daily operations and made adjustments to production line where necessary.
10/2017 to 10/2018
Shift Leader Moe's Southwest Grill Midland, GA,
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Monitored social media and online sources for industry trends.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Expected in 08/2012
Associate of Science: Pharmacology
San Joaquin Valley College - Visalia, CA
GPA:

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Resume Overview

School Attended
  • San Joaquin Valley College
Job Titles Held:
  • Receptionist
  • Operator Technician
  • Shift Leader
Degrees
  • Associate of Science