Receptionist Resume Example
Love this resume?Build Your Own Now
RECEPTIONIST
Professional Summary
High-energy student currently finalizing Bachelors degree in Sociology BS and prepared to contribute abilities to an internship role while further developing acquired skills and gaining real-world experience. Highly organized, responsible and well-versed in marketing and Microsoft Office. Positively impact personal conflict resolutions with top-notch communication and critical thinking skills.
Skills
|
|
Work History
08/2019 to 02/2020ReceptionistRogers Memorial Hospital | WI, State
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Routed incoming mail and messages to relevant personnel without delay.
- Balanced acupuncture assistant duties, while keeping availability, customer schedules and maximum load levels when scheduling appointments.
- Resolved customer problems and complaints by contact insurance companies to see if they would be able to take ICD-10 Codes, and following up with clients if there was no rescheduled appointment.
- Answered 40 incoming calls daily to resolve Insurance issues and creating a new patient portfolio for Acupuncturist and schedule appointments.
- Provided Digital marketing by updating facebook page and writing company news letters each month.
- Wrote professional business documents, such as new patio forms and IDC-10 Codes.
08/2018 to 02/2019ServerRyman Hospitality Properties Inc | Nashville , TN
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Served needs of more than 40 customers in busy 5 star environment.
- Checked identification to enforce age regulations for alcoholic beverages.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Greeted and maintained relationships with regular customers.
08/2017 to 08/2018Bartender/ServerFirstservice Residential | Elk Grove Village , IL
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by 15 percent.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Prepared beverages and filled food orders for customers.
06/2015 to 06/2017ServerRyman Hospitality Properties Inc | Gatlinburg , TN
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Education
Expected in 05/2021Bachelor's | SociologyUniversity of Missouri - St Louis, City, State
- Dean's List Fall 2019
- Continuing education by pursuing my masters in Sociology.
- Awarded Kudos by 4 Professors for academic excellence.
- Degree GPA of 3.91 with a cumulative GPA of 3.67.
05/2018Associate of Arts | PsychologyMoberly Area Community College, City
- Graduated with 3.6 GPA
- Minored in Psychology.
- Continued education at University of Missouri Saint Louis.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Measurable results
Resume Overview
School Attended
- University of Missouri - St Louis
- Moberly Area Community College
Job Titles Held:
- Receptionist
- Server
- Bartender/Server
Degrees
- Expected in 05/2021 Bachelor's | Sociology
05/2018 Associate of Arts | Psychology
Similar Resumes
