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receptionist resume example with 2 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Organized and dedicated Administrative Supervisor with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in Microsoft. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Skills
  • Relationship development
  • Microsoft Office
  • Verbal and written communication
  • Organization
  • Inter-office communications
  • Spreadsheet development
  • Billing and Invoicing
  • Scheduling and calendar management
  • 50 WPM typing speed
  • Customer relations and communications
  • Multi-line phone proficiency
  • Appointment Scheduling
  • Prioritization and Time Management
  • Visitor and Customer Relations
  • Calendar Management
  • Documentation and Reporting
  • Administrative Support
  • Multi-Line Phone Systems
Work History
Receptionist, 03/2021 - Current
Snc Lavalin Boston, MA,
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone or postal mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Established rapport and relationships with patients and external partners to cross-train and support medical staff.
  • Supervised all levels of care for patients pursuing substance abuse treatment.
  • Managed prescriptions by sending electronic requests for new medications and refills.
  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Developed strategic relationships with general practitioners and coworkers to build strong network.
  • Supported patient care excellence via planning and interpretation of programs.
  • Delivered excellent patient experiences and direct care.
  • Provided clerical support to company employees by copying, faxing and filing documents.
Administrative Supervisor, 10/2019 - 11/2020
Children's Memorial Hospital Grayslake, IL,
  • Oversees office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Organizes travel arrangements for up to 50 staff members, including all transportation and hotel stays.
  • Produces high-quality documents, spreadsheets and presentations for internal and customer-facing needs using all Microsoft programs and OCS.
  • Oversees appointment scheduling and itinerary coordination for both clients and personnel.
  • Keeps physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Organizes meetings and coordinated availability of conference rooms for participants.
  • Interacts with customers professionally by phone, email or in-person to provide information and direction to desired staff members.
Lead Preschool Teacher, 07/2019 - 10/2020
North Country Academy Indianapolis, IN,
  • Promoted sensory development by providing access to different textures.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted and supervised 18 children through entire school day.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Planned educational opportunities based on children's interests.
  • Prepared pre-class materials.
  • Utilized books, songs and games to engage students.
  • Submitted weekly lesson plans.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Education
Certification: Yoga Therapy And Teacher Training, Expected in 05/2018
-
Limber Tree Yoga Studio - Billings, MT,
GPA:
Status -
Certification: Aesthetics, Expected in 07/2014
-
Denver Integrative Massage School - Denver, CO,
GPA:
Status -
Diploma : , Expected in 05/2012
-
Billings West High School - Billings, MT
GPA:
Status -

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Resume Overview

School Attended

  • Limber Tree Yoga Studio
  • Denver Integrative Massage School
  • Billings West High School

Job Titles Held:

  • Receptionist
  • Administrative Supervisor
  • Lead Preschool Teacher

Degrees

  • Certification
  • Certification
  • Diploma

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