Hardworking Custodial Supervisor skilled at keeping custodial staff operating efficiently. Knowledgeable about purchasing supplies, and assigning tasks. Adept at handling all types of custodial tasks and effectively training team members to perform jobs with accuracy and speed. Excellent leader with strong communication and interpersonal skills. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Skills
Security awareness
Shorthand writing
Documentation and reporting
Professional demeanor
Customer/Client relations
Office administration
Bloodborne Pathogen training
Safety incident reporting
Employee evaluations
Process improvements
Inventory purchasing
Employee scheduling
Inventory replenishment
Preventive Maintenance
Responsible
Flexible & Adaptable
Multitasking abilities
Good telephone etiquette
Self-motivated professional
Facilities maintenance
Cleaning
Power Tools
Machine Operation
Equipment Cleaning
Snow Removal
Machinery Cleaning
Skilled housekeeper
Computer proficiency
Supervision
Customer service
Basic math
Work History
05/2019 to Current
ReceptionistSouthcoast Health System – Middletown, RI,
Answered central telephone system and directed calls accordingly.
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Answered phone promptly and directed incoming calls to correct offices.
Kept records in CRM to maintain customer data.
Corresponded with clients through email, telephone or postal mail.
08/2017 to Current
CustodianCedar Fair Entertainment Company – Kansas City, MO,
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Reported vandalism or other damage to property to supervisor.
Assembled basic furniture and supplies for offices and other multi-use rooms.
Kept building spaces premises clean inside and outside.
Completed routine floor maintenance, including stripping, sealing and finishing.
Moved furniture for cleaning and set up for special events.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Organized daily cleaning schedules for custodial team.
Checked in and stocked inventory throughout facility.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Maintained optimal supply levels to meet daily and special cleaning needs.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Used power scrubbing and waxing machines to scrub and polish floors.
Supervised supplies in inventory and submitted reorder requests.
Maintained floor cleaning and waxing equipment.
Responded immediately to calls from personnel to clean up spills and wet floors.
Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
01/2004 to 01/2021
CosmetologistOmni Hotels – Charlottesville, VA,
Researched latest trends in hair and makeup to stay updated on color, style and technique.
Maintained client treatment records and designed long-term care programs for return customers.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Processed payments, entering sales in register for prompt customer service.
Suggested treatments and styles to suit customer appearance and fashion choices.
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Consistently received positive performance reviews from guests.
06/1999 to 11/2000
CashierElliot Health System – Londonderry, NH,
Helped customers complete purchases, locate items and join reward programs.
Maintained cash drawer per shift.
Answered questions about store policies and addressed customer concerns.
Completed inventory counts and ordered merchandise.
Worked flexible schedule and extra shifts to meet business needs.
Checked identification for proof-of-age for alcohol and tobacco sales.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Expected in 04/2002 to to
Associate of Science: Cosmetology Education Salt Lake Community College - Salt Lake City, UT GPA:
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