Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
I am a recent graduate of the Medical Billing & Coding program at Lackawanna College of Scranton PA seeking an entry level position at a General practice. I am looking to work in a friendly environment where I can contribute to practice growth. As a motivated and hardworking individual, I am open to working evenings on the weekdays and weekends as well. I have a positive attitude, excellent communication skills and great customer service experience. I welcome the opportunity to meet with you to discuss my qualifications in detail. If you have any questions, please feel free to contact me at (555) 432-1000 or via email I hope to hear from you soon!
  • Microsoft Office proficiency
  • Excellent communication skills
  • Multi-line phone proficiency
  • Filing and data archiving
  • Customer service-oriented
  • Claims appeal procedures
  • Insurance processing
  • Medical billing
Receptionist, 08/2014 - 09/2014
Southcoast Health System Portsmouth, RI,
  • Greeted and prepared patients for dental examinations.
  • Coordinated appointment schedules for both the dentist and oral surgeon.
  • Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
  • Expertly filed patients' charts and processed billing and payments.
  • Managed invoices and transaction receipts.
  • Accurately collected and recorded patient medical and dental histories.
  • Verified that information in the computer system was up-to-date and accurate.
  • Eliminated outdated records by sending the records to be scanned.
  • Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
  • Verified and logged in deadlines for responding to daily inquiries.Verified and logged in deadlines for responding to daily inquiries.
  • Developed and created a more effective filing system to accelerate paperwork processing.
Sales Key sales, 04/2014 - 06/2014
Piercing Pagoda City, STATE,
  • Verified that information in the computer system was up-to-date and accurate.
  • Designed displays to make the store experience interactive and engaging.
  • Displayed the appropriate signage for products and sales promotions.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Organized and located inventory and updated store spreadsheets.
  • Met and exceeded quarterly sales quotas by [Number]%.
  • Authorized payment of invoices and return of merchandise.
  • Ran weekly and monthly strategy reports to analyze business trends and make recommendations.
  • Participated in monthly competitive shopping trips and compiled full reports.
  • Created and implemented POS with chosen vendors.
  • Effectively communicated and coordinated execution of the planogram with store management.
  • Built effective relationships with each store to develop superior customer satisfaction.
  • Printed various labels and tags for all merchandise.
  • Recommended and helped customers select merchandise based on their needs.
Sales Key sales, 06/2011 - 04/2013
Journeys City, STATE,
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  • Exceeded targeted sales goals by [number]%.
  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
  • Worked as a team member to provide the highest level of service to customers.
  • Maintained friendly and professional customer interactions.
  • Verified that all merchandising standards were maintained on a daily basis.
Medical Coding & Billing Diploma: Medical Coding & Billing, Expected in 2014
Lackawanna College - Scranton, Pa
  • B GPA
  • Office Administration coursework
  • Business Writing seminar
  • Coursework in Human Resource Management and Business Administration
  • Continuing education in Medical Coding & Billing
  • Data Entry Office Assistant
  • Professional training in claims processing
  • Professional development in billing procedures
  • Specialized coursework in Medical Terminology
  • Project highlights in Anatomy
  • Training with insurances
  • Certification
High school diploma: , Expected in 2013
West Scranton High School - Scranton, Pa
  • 89 GPA
  • Member of Art Club for 2 years
  • Art club Achievement Award
  • Coursework in Algebra 1
  • Coursework in Algebra 2
  • Coursework in Chemistry
  • Coursework in Biology
  • Professional training with college writing
  • HS Diploma

Art Club

  • Team Building and Leadership
  • Created collaborative classroom experience
  • Material Development
  • Created projects targeting students to create an engaging educational experience
  • Computer proficiency
  • Coordination
  • Multi-task Management
  • 50 WPM Typing
  • Writing

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School Attended

  • Lackawanna College
  • West Scranton High School

Job Titles Held:

  • Receptionist
  • Sales Key sales
  • Sales Key sales


  • Medical Coding & Billing Diploma
  • High school diploma

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