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receptionist resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.       
Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail 
  • Well experienced in money handling 
  • WA issued liquor and food license 
  • Advanced MS Office Suite knowledge
  • Resourceful
  • Professional and mature
  • Fast pace learner 
  • Quick with my hands 
Accomplishments
 Increased office organization by developing more efficient filing system and customer database protocols. Promoted to front desk manager after six months of employment. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Experience
Receptionist, 2016 - 10/2016
Southcoast Health System Tiverton, RI, Opened and closed my department, which included counting cash drawers and making bank deposits. On a day to day bases received vehicle payments ranging from 500-10,000 cash, credit, checks over the phone or in person. Helped customers select products such as made appointments for oil changes, car detailing, vehicle diagnosist that best fit their vehicle needs. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Server/Bartender, 05/2014 - 10/2016
Landry's Saint Clair, MI, Maintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to guests in a responsible manner. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Broke down bar after events and returned leftover liquor, glassware and banquet carts.Upheld a high standard of cleanliness in all work areas. Maintained bar stocks, replenishing daily as necessary. Stocked beer and wine coolers. Monitored glassware and stemware inventory. Performed closing duties including cleaning, sanitizing and replenishing. Cleaned and filled ice bins. Maintained a neat personal appearance. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Made engaging connections with guests to create loyalty.
Front desk/ Front desk manager , 04/2014 - 11/2015
Redlion Hotel City, STATE, Greeted and registered guests and issued room keys. Processed guest payments for room charges, food and beverage charges and phone charges. Answered department telephone calls within two rings, using correct salutations and telephone etiquette. Supervised 2-3 front desk staff. Monitored room availability using Opera software system.  Referred guests to local restaurants and recommended attractions in the area.
Education
High School Diploma: All subjects , Expected in 2012
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Selah High School - Selah , WA
GPA:
Status -

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Resume Overview

School Attended

  • Selah High School

Job Titles Held:

  • Receptionist
  • Server/Bartender
  • Front desk/ Front desk manager

Degrees

  • High School Diploma

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