LiveCareer-Resume

receptionist resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

A hardworking individual who dedicates my everything to the job. Over the 6 years that I've been in the workforce I've accumulated an in depth understanding of interpersonal communication skills and wish to use them at a new and refreshing job. I believe that this as well as my background and knowledge of the most widely used computer software programs such as Google, Microsoft, and Adobe will be an asset to the workplace. Energetic, motivated, and organized are more than likely the threee words that my colleagues would use to describe my work ethic, as well as it being the basic layout of my lifestyle. I simply want to be a hard worker and prove to myself that I can make a great living at a job that I enjoy and that reciprocates the same love I have for it towards me.

Skills
  • Adobe Software (Premiere, After Affects, Audition, Photoshop, ETC...)
  • D and G Security License
  • Assistant Manager
  • Customer service
  • Digital Design
  • Microsoft Office Software (Word, Excel, Powerpoint, ETC...)
  • Telemarketing
  • Television Production
  • Time management
  • Workflow
  • Organization and efficiency
  • Office equipment operations
  • Recordkeeping and bookkeeping
  • Multi-line telephone skills
  • Flexible
  • Google Software (G-mail, Documents, Slideshow, ETC...)
  • Security understanding
  • Professional and polished presentation
  • Data entry
  • Document control
  • Interpersonal Communication
  • Website Navigation
  • Technologically Savvy
  • Diligence
Education and Training
Seminole Ridge Community High School Loxahatchee Groves, FL, Expected in 05/2019 High School Diploma : - GPA :

Honor Roll Award - senior

Palm Beach State College Lake Worth, FL Expected in Associate of Applied Science : - GPA :
Experience
St. Catherine Of Siena - Receptionist
Hauppauge, NY, 09/2018 - 09/2021
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Organized and updated [Timeframe] schedules and monthly calendar obligations for various levels of management and staff.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Scheduled and confirmed appointments.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Entered data in [Type] software to keep records of [Type] information.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Managed more than [Number] incoming calls per day.
  • Maintained professional tone at all times, including during peak rush hours.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
La Madeleine, Inc. - Security Officer/Customer Service Representative
Rockwall, TX, 10/2019 - 05/2021
  • Monitored security cameras and fire, building and alarm systems.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Investigated alarms and disturbances to maintain safety.
  • Documented all security-related situations and submitted in-depth reports to superiors.
  • Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Secured guest valuables in main safe or individual boxes.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Scheduled meetings and meeting rooms for internal personnel, partners and clients.
  • Monitored reservations to track incoming parties and special events.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Transmitted information or documents to customers, using computer, mail or facsimile machine.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Responded to inquiries and room requests made online, by phone or email.
Subway - FOH Team Member
City, STATE, 05/2017 - 09/2020
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Additional Information
  • Winn-Dixie, 1135 100 Montgomery St. 10th Floor - Bagger Managed high volume traffic and pressure by communicating with fellow team members. Worked in fast paced environment that required strong time management skills. Identify and adjust workstation arrangement, work practices, and workflow to reduce risk factors Planet fitness, 10463 southern blvd royal palm beach - front desk Greet members, prospective members and guests, providing exceptional customer service. Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club.

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Resume Overview

School Attended

  • Seminole Ridge Community High School
  • Palm Beach State College

Job Titles Held:

  • Receptionist
  • Security Officer/Customer Service Representative
  • FOH Team Member

Degrees

  • High School Diploma
  • Associate of Applied Science

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