close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Receptionist
Please provide a type of job or location to search!
SEARCH

Receptionist Resume Example

Love this resume?Build Your Own Now
AK
RECEPTIONIST
Summary

Diligent and detail-oriented Administrator with proven history of effective team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies.

Skills
  • Business operations understanding
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Office equipment operations
Experience
01/2020 - CurrentReceptionistSt. Catherine Of Siena | Port Jefferson , NY
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Rendered information to callers and drafted office emails.
  • Scheduled and confirmed appointments.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Integrated new technologies to meet area requirements.
  • Troubleshot malfunctions with systems and programs to pinpoint root cause of issues and restore.
09/2019 - 01/2020Front Office CoordinatorBelton | Inverness / Crystal River , FL
  • Represented company professionally when engaging with public and government agencies.
  • Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
  • Assisted with budgetary development by providing in-depth analysis of current and potential future expenses.
  • Managed operations in accordance with budget requirements.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Reviewed medical records to meet insurance company requirements.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
  • Effectively coordinated all communications between patients, billing personnel and insurance carriers.
  • Addressed and responded to staff and client inquiries regarding CPT and diagnosis codes.
  • Researched and rectified account discrepancies.
  • Applied HIPAA Privacy and Security Regulations while handling patient information.
  • Researched and communicated insurance requirements, including patient financial responsibilities and fee-for-service
  • Filed and submitted insurance claims.
  • Documented and filed patient data and medical records.
01/2018 - 09/2020Support SpecialistAxalta Coating Systems Ltd | Huntsville , AL
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Increased office organization by developing filing system and customer database protocols.
  • Culled knowledge of federal and state-level mandates to assess compliance across areas of operation\.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Updated employee paperwork and records.
  • Greeted visitors promptly and directed to correct locations.
  • Collaborated closely with Director of Autism Services to effectively smooth and improve office operations.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Organized patient files and streamlined operations to improve efficiency.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Planned for major business changes, including system conversions and office moves.
  • Drafted manuals and resources for identifying access to services.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
01/2017 - 01/2018Administrative AssistantSaic | Edwards Air Force Base , CA
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Compiled budget documents and monitored costs to maintain control systems.
  • Coded invoices and other records to maintain organized and accurate records.
  • Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
  • Suggested key operational changes to improve performance by extracting financial data from various reporting systems.
  • Handled payroll services for 50 employees successfully once times per week.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Supported human resources by certifying and processing payroll, electronic deposits and pay adjustments while distributing checks with zero lag time.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Communicated with Project Manager about discrepancies and devised plans to reconcile financial issues.
  • Reconciled all bank and credit card accounts monthly.
Education and Training
06/2016Bachelor of Science: Business Administration
Central Michigan University | City, State
Master of Science: Business Administration
Central Michigan University | City
Accomplishments
  • Won "Build your dream team award" for impeccable hiring abilities.
  • Won "Soaring Sales award" for increasing sales by 20% in fiscal year.
  • Restructured scheduling processes for office personnel with the creation of highly effective Excel tracking template.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

92Good
Resume Strength
  • Formatting

Resume Overview

School Attended

  • Central Michigan University

Job Titles Held:

  • Receptionist
  • Front Office Coordinator
  • Support Specialist
  • Administrative Assistant

Degrees

  • 06/2016 Bachelor of Science : Business Administration
    Master of Science : Business Administration

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Front-Desk-Receptionist-resume-sample

Front Desk Receptionist

Great Expressions Dental Centers

Columbus , OH

Hotel-Receptionist-resume-sample

Hotel Receptionist

Aimbridge Hospitality

Mount Laurel , NJ

Front-Office-Receptionist-resume-sample

Front Office Receptionist

Lifestance Health

Willoughby , OH

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.