receptionist resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Office equipment operations
  • Business operations understanding
  • Multi-line telephone skills
  • Multitasking and prioritization
  • Document control
  • Data entry
  • Payroll liabilities
  • Vendor account monitoring
  • Check processing
  • General ledger entries
  • Invoicing and billing
  • Account reconciliation
  • Bill payment
  • Account management
  • Invoice and payment processing
  • GL entries
  • Customer relations
  • Collections understanding
  • Payment questions
  • Statement review
  • Vendor relationships
  • Filing experience
  • Mail management
  • Scheduling and calendar management
  • Cash deposit preparation
  • Administering payroll
  • Accounts receivable and payable
  • Vendor returns processing
03/2021 to Current Receptionist Anne Carlsen | Grand Forks, ND,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in Conerstone software to keep records of client information.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Directed and oversaw office personnel activities.
  • Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
08/2020 to 02/2021 Fire Watcher Performance Contracting | City, STATE,
  • Patrolled assigned area, noting and investigating unsafe conditions or practices which might cause or increase fire hazards.
  • Warned other personnel of danger or to evacuate, using verbal or other prearranged methods of communication.
  • Removed flammable materials from reach of ignition sources to minimize fire risk.
  • Used authority to stop operations at moments' notice to control fires and prevent injury or damage.
  • Communicated notices concerning fired hazard conditions, emergencies and accidents to authorities via radio or telephone.
  • OSHA 30-HR Outreach Training for the Construction Industry
01/1993 to 12/2014 Accounts Receivable/Payables Accountant Garner Lumley Electric Supply | City, STATE,
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Processed posting and reconciling payments and addressing aged receivables.
  • Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
  • Reached out to vendors and customers in order to resolve account problems.
  • Generated monthly statements for accounts receivable operations.
  • Calculated unpaid invoices to maintain updated receivables reports.
  • Initiated and recorded accounts receivables to update accounting database and facilitate receipt of customer payments.
  • Prepared appropriate documentation for income summaries, cash reports and accounts receivable reconciliation.
  • Generated, mailed and monitored invoices.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Updated customer accounts and processed payments.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Set up customer accounts in Counter Point with complete information.
  • Contacted customers via email and phone to determine when past due invoices would be paid.
  • Assessed accounting accuracy, performing A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
  • Maintained accurate accounts for cash, fixed assets and other transactions.
Education and Training
Expected in 12/2003 to to Associate of Arts | Jones County Junior College, Ellisville, MS, GPA:
Expected in 05/1991 to to High School Diploma | Perry Central High School, New Augusta, MS GPA:
  • OSHA 30-Hr Outreach Training for the Construction Industry

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Resume Overview

School Attended

  • Jones County Junior College
  • Perry Central High School

Job Titles Held:

  • Receptionist
  • Fire Watcher
  • Accounts Receivable/Payables Accountant


  • Associate of Arts
  • High School Diploma

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