LiveCareer-Resume

receptionist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Skills
  • Visitor and Customer Relations
  • Delivery Coordination
  • Customer Service
  • Security Awareness
  • Data Entry and Database Software
  • Call Answering and Routing
  • Positive Attitude and Energetic
  • Greet Guests
  • Travel Planning
  • Customer Complaint Resolution
  • Multi-Line Telephone Skills
  • Meeting Support
  • Microsoft Windows
  • Email Software
  • Microsoft Office
  • Appointment Scheduling Software
  • Appointment Confirmation
  • Mail Preparation and Sorting
  • Microsoft Excel
  • Correspondence and Office Documents
  • Appointment Booking
  • Patient Information Collection
  • Active Listening
  • Call Screening
  • Office Supplies and Inventory
  • Entering Patient Data
  • Documentation
Work History
Receptionist, 01/2016 - 12/2020
Crowdstrike Kirkland, WA,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Answered and quickly redirected large volume of calls on central system.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
Reception Clerk, 04/1988 - 12/2015
Capital Health Services - The Oaks Of West Kettering Dayton, OH,
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Operated multi-line telephone system to independently handle over 75 calls each day.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Collected, sorted, distributed and sent mail and packages.
Transportation Bus Driver, 04/1988 - 04/2004
Chi Health Lake Jackson, TX,
  • Drove bus to safely transport passengers over scheduled routes and authorized stops.
  • Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
  • Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
  • Monitored students and other passengers during transit to encourage safe transport.
  • Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained PA driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Followed schedules precisely to completely daily routes.
  • Helped elderly passengers or those with limited mobility enter and exit bus.
  • Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
Nurse Aide, 01/1977 - 03/1988
Robert Packer Hospital City, STATE,
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
  • Kept accurate records of patients' care, condition and progress.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Education
High School Diploma: , Expected in 05/1973
-
Athens Area High School - Athens, PA
GPA:
Status -
Certifications
,

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Resume Overview

School Attended

  • Athens Area High School

Job Titles Held:

  • Receptionist
  • Reception Clerk
  • Transportation Bus Driver
  • Nurse Aide

Degrees

  • High School Diploma

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