LiveCareer-Resume

receptionist resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 20 years of hands-on experience in administrative roles.

Knowledgeable Receptionist skilled in administrative support and customer service. Brings 22 years of experience managing fast-paced front desk operations. Energetic and personable team player with strong planning and communication abilities.

Results-driven clerical assistant excels in fast-paced office environments, client relations and conflict resolution. Knowledgeable in terminology, products and services common to front office work. Top-performing professional dedicated to meeting and exceeding expectations.

Focused Receptionist with 20 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Skills
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Office equipment operations
  • Meticulous and organized
  • Business operations understanding
  • Multitasking and prioritization
  • PC proficient
  • Security understanding
  • Service-oriented mindset
  • Document control
  • Data entry
  • Good work ethic
Education and Training
Georgia Northwestern Technical College Rome, GA Expected in 03/2006 Associate of Applied Science : Phlebotomy - GPA :
Chattooga High School Summerville, GA Expected in 06/1997 High School Diploma : - GPA :
Experience
Cystic Fibrosis Foundation - Receptionist
Bethesda, MD, 06/2022 - 08/2022
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Updated and recorded customer or client information to maintain accounts.
  • Reported suspicious individuals to supervisor.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Greeted and directed visitors to appropriate personnel and answered average of several
  • calls and emails daily.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Greeted visitors and verified reasons for visit and appointment information.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Organized resources and staff necessary to handle requirements and maintain strong service levels.
Carson-Tahoe Regional Health Care - Housekeeper
Carson City, NV, 12/2021 - 04/2022
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Maintained and organized cleaning supplies stock.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Used cleaning chemicals following proper guidelines.
  • Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Staged offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
  • Followed safety procedures when handling materials and discarding waste.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment.
Carson-Tahoe Regional Health Care - Housekeeper
Minden, NV, 04/2020 - 06/2021
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Used cleaning chemicals following proper guidelines.
  • Maintained and organized cleaning supplies stock.
  • Returned rooms to occupant-ready status to satisfy future guests.
Illinois Tool Works - Clerical Assistant
East Brunswick, NJ, 04/2000 - 07/2018
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Coordinated company records and resources to assist team members with special projects.
  • Prepared shipping packages by printing packing labels and verifying orders.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Managed material flow and cataloging materials by accurately maintaining references and files.
  • Coordinated administrative operations to bolster workflows and improve productivity.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Assisted front office staff by taking initiative to help upper management and coordinate medical events.
  • Automated office operations while managing record tracking and data communications.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Compiled human resources information and swag bags for new personnel.

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Resume Overview

School Attended

  • Georgia Northwestern Technical College
  • Chattooga High School

Job Titles Held:

  • Receptionist
  • Housekeeper
  • Housekeeper
  • Clerical Assistant

Degrees

  • Associate of Applied Science
  • High School Diploma

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