receptionist resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Experienced individual when it comes building relationships with customers. Very knowledgeable in providing friendly, through customer service to clients, families, and fellow peers. Skilled with problem solving abilities and conflict resolution in a fast paced environment.
Skills
Multi-line telephone skills
Meticulous and organized
Business operations understanding
Organization and efficiency
Recordkeeping and bookkeeping
Multitasking ability
Flexible
Service-oriented mindset
Professional and polished presentation
Friendly
Education and Training
Brandywine High SchoolWilmington, DEExpected in 2018 ā āHigh School Diploma: - GPA:
The University of Tennessee - KnoxvilleKnoxville, TNExpected in ā ā:Child And Family Studies - GPA:
Experience
Agility - Receptionist Chicago, IL, 05/2019 - Current
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Kept reception area clean and organized to offer positive first impression to every visitor.
Set travel arrangements and gathered documents for management and executive staff meetings and trips.
Worked on daily deposits, balancing billing records, and processing credit card payments
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Prepared packages for postal deliveries and coordinated timely shipments.
Agility - Receptionist Irvine, CA, 05/2019 - Current
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Sorted incoming mail and directed to correct personnel each day.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Kept reception area clean and organized to offer positive first impression to every visitor.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Took accurate messages for staff and management to facilitate open and speedy communication.
Maintained daily calendars, set appointments with clients and planned daily office events.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Answered telephones and directed calls to appropriate staff members.
Managed multiple line systems to handle more incoming calls per day.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Scheduled appointments based on Electrical, Plumbing, HVAC, and Security System Employee availability and established travel time accommodations.
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