Personable, energetic, self starter Office Coordinator with 20 years plus, combined experience of accomplished Project Leader, Supervisor, Lead Phlebotomist/Lab/Manager/Technician, and Small Business owner, who's earned a reputation of operating office machines, multiple phone lines, and multi tasking. I have excellent verbal and written communication skills, a Team player and lots of compassion and understanding. I am extremely reliable and dependable. Front Desk Coordinator, Phlebotomist, Lab Tech, Research Assistant 3+ years Wound VAC therapy coordinator 5+ years Warehouse & Inserting Supervisor 2+ years Project Leader, Lead Lab Technician & Phlebotomist 9 years Excellent telephone & strong public communication skills Established in promoting a very positive & productive work environment Small, individual business owner 4 years Experienced in shipping with FedEx & UPS via computer programs 5 years
Skills
[50] WPM typing speed
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Customer service-oriented
Flexible
Accurate and detailed
Works well under pressure
Social media knowledge
Pleasant demeanor
Appointment setting
Team building
Advanced clerical knowledge
Multi-line phone proficiency
Conference planning
Critical thinker
Filing and data archiving
HIPAA compliance
Superior attention to detail
Exceptional organization
Ethical approach
Education
James Wilson Young High SchoolBayport, NYExpected in 1975 ā āHigh School Diploma: - GPA:
Recertified
99 GPA
James Wilson Young High School, Expected in 1 2012 ā āFirst Aid Recertified
2012 CPR Recertified
1992 Pima Medical Institute-Certified Phlebotomist graduate Mesa, AZ
Phlebotomy Clinicals completed at the VA Hospital in Phoenix: - GPA:
Bayport, NYExpected in ā āDiploma: - GPA:
Pima Medical InstituteMesa, AZExpected in 1992 ā āPhlebotomy Certification:Phlebotomy - GPA:
Work History
Agility - Receptionist New Orleans, LA, 09/2013 - 05/2014
Multiple phone lines, multi-tasking, assisting Case Managers.
Faxing, copying, filing, organizing.
Greeting Clients
Radiant Research, Inc - Research Assistant, Phlebotomist/Lab Manager City, STATE, 07/2009 - 11/2012
Front desk coordinator.
Blood Draws, specimen processor, front desk duties, assisting coordinators.
Specimen packaging according to IATA & Sponsor protocol.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Screened all visitors and directed them to the correct employee or office.
Obtained signatures for financial documents and internal and external invoices.
Processed client rebate reconciliation, reporting and check requests.
KCI INC - VAC Distribution Coordinator City, STATE, 03/2003 - 06/2008
Prepared medical equipment, supplies & documentation for deliveries.
Coordinated Wound VAC deliveries/service with patient, Home Care RN, Doctor, Case Manager/Social Workers.
Assisted Sales Reps as needed.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Screened all visitors and directed them to the correct employee or office.
Lake Country Publications Hartland - Inserting Supervisor City, STATE, 10/2000 - 07/2002
Supervised 11-15 employees Responsible for scheduled inserts properly inserted into correct newspaper zones. Resolved any employee difficulties in a timely and professional manner. Prepared spreadsheets, Assisted Sales Reps, Operated all related machines, Shipping/Receiving duties.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Screened all visitors and directed them to the correct employee or office.
Obtained signatures for financial documents and internal and external invoices.
Hill Top Research/Radiant Research - Project Leader Lead Phlebotomist/Lab Technician City, STATE, 1990 - 05/1999
Hill Top Research/Radiant Research Scottsdale, AZ XXX-946-4455 Following protocols and procedures.
Performed blood draws.
Processed blood & urine specimens.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Compiled company information and related material and distributed it to candidates.
Screened all visitors and directed them to the correct employee or office.
Obtained signatures for financial documents and internal and external invoices.
Processed client rebate reconciliation, reporting and check requests.
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School Attended
James Wilson Young High School
James Wilson Young High School
Pima Medical Institute
Job Titles Held:
Receptionist
Research Assistant, Phlebotomist/Lab Manager
VAC Distribution Coordinator
Inserting Supervisor
Project Leader Lead Phlebotomist/Lab Technician
Degrees
High School Diploma
First Aid Recertified
2012 CPR Recertified
1992 Pima Medical Institute-Certified Phlebotomist graduate Mesa, AZ
Phlebotomy Clinicals completed at the VA Hospital in Phoenix
