LiveCareer-Resume

receptionist resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Enthusiastic clerical professional with [Number] years of experience helping customers and teammates in [Industry] environment. Gifted at maintaining upbeat attitude while greeting and interacting with customers, answering calls, [Task] and [Task]. Highly organized and accurate when entering data in [Software] and maintaining filing systems.

Skills
  • POS systems
  • Cash drawer balancing
  • Liquor regulations and compliance
  • Scanner operations
  • Credit and cash transactions
  • Cash management
  • Issue resolution
  • Merchandise restocking
  • Customer greeting
  • Cash register operation
  • ID verification
  • Payment processing
  • Customer assistance
  • Organization and efficiency
  • Multitasking and prioritization
  • Security understanding
  • Business operations understanding
  • Data entry
  • Multi-line telephone skills
Experience
01/2021 to Current Receptionist Aimbridge Hospitality | Neptune, NJ,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Scheduled and confirmed appointments.
  • Rendered information to callers and drafted office emails.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
12/2020 to 12/2020 Seasonal Cashier/Retail Sales Associate Killer Burger | Hayden, ID,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
11/2016 to 03/2017 Fast Food Crew Member Michaels Stores | Blaine, MN,
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Quickly and efficiently processed payments and made accurate change.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
05/2015 to 10/2017 Cashier Walmart | City, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Education and Training
Expected in 05/2008 to to High School Diploma | Meridian High School, Meridian, MS GPA:
Expected in 08/2010 to to Certified Nursing Assistant | Wallace State Community College - Hanceville, Hanceville, AL GPA:

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Resume Overview

School Attended

  • Meridian High School
  • Wallace State Community College - Hanceville

Job Titles Held:

  • Receptionist
  • Seasonal Cashier/Retail Sales Associate
  • Fast Food Crew Member
  • Cashier

Degrees

  • High School Diploma
  • Certified Nursing Assistant

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