Enthusiastic bringing expertise in office support. Excellent ability to build positive rapport with customers, maintain professional appearance and uphold strong public image.
Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Results-driven and excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in terminology, products and services to effectively address and respond to public and personnel inquiries.
-Maintained office safety by screening visitors, updating logs and issuing temporary passes.
-Provided clerical support to all team members to improve office efficiency and enhance productivity. -Prepared, compiled and filed documents as well as reports presented to various parties.
-Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
-Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
-Generated shipment invoices, prepared packages and set up courier deliveries for customers.
-Sorted incoming mail and directed to correct personnel each day.
-Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
-Kept reception area clean and organized to offer positive first impression to every visitor.
-Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
-Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
-Scheduled appointments and estimates.
-Answered calls to help guests with any questions or concerns.
-Maintained daily calendars, set appointments with clients and planned daily office events.
(TEMPORARY SEASONAL POSITION)
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