Receptionist Resume Example
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RECEPTIONIST
Summary
I am perfectionist who is very reliable and trustworthy. I am excellent with time management and organization. I also hold perfect attendance with my past employers as well as the colleges that I attended.
Skills
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Experience
Receptionist | 09/2020 to CurrentAlight - Bridgewater , NJ
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Answered calls to help over [Number] customers each [Timeframe].
- Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
- Scheduled and confirmed appointments.
- Entered data in [Type] software to keep records of [Type] information.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Coordinated and communicated with [Number] clients daily to gather pertinent information.
- Organized and updated [Timeframe] schedules and monthly calendar obligations for various levels of management and staff.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Responded to customer concerns and issues by [Action].
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Sorted incoming mail and directed to correct personnel each day.
- Rendered information to callers and drafted office emails.
- Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job title]s.
- Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
D.SP. | 08/2016 to 09/2017Lutheran Social Service Of Minnesota - Wadena , MN
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
- Supported and encouraged psychiatric patients to promote health and wellness.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Monitored client's well-being, safety and comfort under direction of physician.
- Monitored and reported clients' progress.
- Facilitated best care by developing strong and trusting rapport with patient.
- Improved patient outlook and daily living through compassionate care.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Documented client progress in charts and logbooks.
- Coordinated work across departments to keep teams on track with company goals.
- Collaborated with [Type] department to craft organization's mission and vision statements.
- Set clear goals for area managers and implemented systems for measuring results in support of optimal decision making.
Direct Support Professional | 08/2009 to 12/2014Flat Rock Homes And Care Center - City , STATE
- Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
- Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
- Documented current patient information to update supervising [Job title]s, including vital signs, behaviors and eating habits.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Monitored client's well-being, safety and comfort under direction of physician.
- Monitored and reported clients' progress.
- Facilitated best care by developing strong and trusting rapport with patient.
- Transported clients to doctor's appointments and other related errands.
- Improved patient outlook and daily living through compassionate care.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Administered necessary medications as directed by care plan.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Documented client progress in charts and logbooks.
- Checked mail, shopped for groceries and handled bill payments.
- Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
- Traveled with [Job title] to take notes and dictation at meetings.
- Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
- Assisted [Type] patients with [Task], closely monitoring conditions and safety.
- Liaised between doctors and patients about care plans, progress and changing health conditions.
- Prepared food and helped patients eat to support healthy nutrition.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.
- Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
- Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Education and Training
Washtenaw Communtiy College - City,StateNursing
Completed several nursing courses.
Ohio Business College Accountin
Ohio Business College - City,StateAccounting And Business Management
Study one year in accounting and business with maintaining a high GPA.
Sandusky Career Center - - City,State | | Some College (No Degree)Nursing
Took several nursing classes with a high GPA
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Resume Overview
School Attended
- Washtenaw Communtiy College
- Ohio Business College
- Sandusky Career Center
Job Titles Held:
- Receptionist
- D.SP.
- Direct Support Professional
Degrees
- Washtenaw Communtiy College - City , State
Ohio Business College
Ohio Business College - City , State
Sandusky Career Center - City , State | Some College (No Degree)
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