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Receptionist Resume Example

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RECEPTIONIST
Summary

I am perfectionist who is very reliable and trustworthy. I am excellent with time management and organization. I also hold perfect attendance with my past employers as well as the colleges that I attended.

Skills
  • Meticulous and organized
  • Office equipment operations
  • Multi-line telephone skills
  • Business operations understanding
  • Organization and efficiency
  • Professional and polished presentation
  • Multitasking and prioritization
  • Flexible
  • Patient skin and nail care
  • Patient toileting
  • Wound care and irrigation
  • Grooming and bathing assistance
  • Patient feeding
  • Documentation procedures expert
  • Professional bedside manner
  • Proper sterilization techniques
  • Respiratory equipment training
  • Meal supervision
  • Respiratory equipment utilization
  • Understands mobility assistance needs
  • Using a scale
  • Reliable transportation
  • Sterile technique
  • Medical terminology knowledge
  • Data entry
  • Conflict resolution abilities
  • Calm and level-headed under duress
  • Patient scheduling
  • First aid
  • Communicating with patient families
  • Medical terminology
  • Patient-handling equipment
  • Stocking supplies
  • Vital sign monitors
  • Meticulous and organized
Experience
Receptionist | 09/2020 to CurrentCompany Name - City, State
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered calls to help over [Number] customers each [Timeframe].
  • Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
  • Scheduled and confirmed appointments.
  • Entered data in [Type] software to keep records of [Type] information.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Organized and updated [Timeframe] schedules and monthly calendar obligations for various levels of management and staff.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Responded to customer concerns and issues by [Action].
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Sorted incoming mail and directed to correct personnel each day.
  • Rendered information to callers and drafted office emails.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job title]s.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
D.SP. | 08/2016 to 09/2017Company Name - City, State
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Monitored and reported clients' progress.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Improved patient outlook and daily living through compassionate care.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Documented client progress in charts and logbooks.
  • Coordinated work across departments to keep teams on track with company goals.
  • Collaborated with [Type] department to craft organization's mission and vision statements.
  • Set clear goals for area managers and implemented systems for measuring results in support of optimal decision making.
Direct Support Professional | 08/2009 to 12/2014Company Name - City, State
  • Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
  • Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Documented current patient information to update supervising [Job title]s, including vital signs, behaviors and eating habits.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Monitored and reported clients' progress.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Transported clients to doctor's appointments and other related errands.
  • Improved patient outlook and daily living through compassionate care.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Administered necessary medications as directed by care plan.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Documented client progress in charts and logbooks.
  • Checked mail, shopped for groceries and handled bill payments.
  • Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Traveled with [Job title] to take notes and dictation at meetings.
  • Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
  • Assisted [Type] patients with [Task], closely monitoring conditions and safety.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Education and Training
Washtenaw Communtiy College - City,StateNursing

Completed several nursing courses.

Ohio Business College Accountin
Ohio Business College - City,StateAccounting And Business Management

Study one year in accounting and business with maintaining a high GPA.

Sandusky Career Center - - City,State | | Some College (No Degree)Nursing

Took several nursing classes with a high GPA

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Resume Overview

School Attended

  • Washtenaw Communtiy College
  • Ohio Business College
  • Sandusky Career Center

Job Titles Held:

  • Receptionist
  • D.SP.
  • Direct Support Professional

Degrees

  • Washtenaw Communtiy College - City , State
    Ohio Business College
    Ohio Business College - City , State
    Sandusky Career Center - City , State | Some College (No Degree)

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