Detail oriented and enthusiastic service receptionist with 7+ years experience providing excellent customer service, assessing customer needs, resolving issues and exceeding customer expectations. Dedicated to creating and maintaining long-term customer relationships to ensure customer retention, growth and maximizing company revenue. Adept at applying a company’s diverse portfolio of products, services and packages to offer to customers. Possessing strong understanding of MS Office Suites and various POS systems. Easy to adapt to new environments and quick to learn complicated software applications. Skilled at coordinating appointments and collecting messages to facilitate office communication.
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Extracurricular Activity
UCSC Afghan Student Association (UCSC ASA)
UCSC Muslim Student Association (UCSC MSA)
Professional References
Available upon request
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