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Receptionist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

CA-Licensed Vocational Nurse with proven expertise in managing total nursing care and administering prescribed medications and treatments according to approved nursing techniques. Assists in delivery of patient care through nursing process of assessment, planning, implementation and evaluation. Demonstrated competency directing and guiding patient teaching and activities to promote individual treatment programs.

LVN skilled at communicating, organizing and solving problems to improve level of care and raise quality rankings of health care facilities.

Experienced LVN with over 15 years of experience in clinical setting. Excellent reputation for resolving problems and improving customer satisfaction.

Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Skills

Verbal and written communication

  • Multi-Line Telephone Systems
  • Customer and Client Relations
  • Conflict Resolution
  • Professional demeanor
  • Security awareness
  • Documentation and reporting
  • Time management
  • Performance improvement
Education
Bakersfield College Bakersfield, CA Expected in 05/1996 Associate Degree : Liberal Arts And Sciences - GPA :
Highland High School Bakersfield, CA, Expected in 05/1991 High School Diploma : General Education - GPA :
Work History
Eastern Metal Supply - Receptionist
Lake Worth, FL, 08/2010 - 07/2014
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Scheduled and confirmed appointments and meetings for senior management team.
Dallam-Hartley Counties Hospital District - LVN
Dalhart, TX, 08/2010 - 07/2014
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Delivered oral medications, intramuscular injections and IV fluids to mitigate or resolve patient symptoms.
  • Took samples such as blood and urine to complete diagnostic and routine assessment tests.
  • Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising Job title.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Cared for wounds, provided treatments and assisted with procedures.
  • Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
  • Supported physicians during examinations and scans to assist with diagnostic procedures.
  • Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
Wondfo Usa - Test Results Administrator
Burr Ridge, IL, 06/2009 - 08/2010
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Created accurate and efficient test scripts to manage automated testing of certain products and features.
La Senza - Sales Representative
City, STATE, 10/2006 - 08/2007
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Increased revenue and achieved sales goals for product line.
  • Exceeded sales goals fo several consecutive sales quarters.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.

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92Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Bakersfield College
  • Highland High School
Job Titles Held:
  • Receptionist
  • LVN
  • Test Results Administrator
  • Sales Representative
Degrees
  • Associate Degree
  • High School Diploma

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