Receptionist Resume Example Ebix, Inc.

RECEPTIONIST

Professional Summary

Being in the medical field has changed my life. I love and live to care for others, it brings me joy to know I'm possibly changing their life as well. My grandfather and grandmother before she passed were the soul purpose for the interest, I felt that it was the least I could do because they once did it for us. Now I look forward to nursing school someday.

Skills

Common sense

Positive attitude

Customer Service

CPR certified

Insulin certified

Certified Med. Aide

Work History

Receptionist, 03/2014 to 12/2014
Ebix, Inc. – Johns Creek , GA

Kept reception area clean and neat to give visitors positive first impression.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Scheduled office meetings and client appointments for team of [Number] professional [Job titles].
Provided clerical support to [Number] company employees by copying, faxing and filing documents.
Collected [Product or Service] payments from clients and updated account balances.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Balanced [Job title] availability, customer schedules and maximum load levels when scheduling appointments.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered [Number] incoming calls daily to resolve [Type] and [Type] issues and schedule appointments.
Set [Type] appointments for [Job title] employees.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Handled complaints and questions, and re-directed calls to other team members as appropriate.

Cook, 01/2015 to 01/2016
Court House Manor – Washington Court House , OH

Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Verified proper portion sizes and consistently attained high food quality standards.
Ordered and received products and supplies to stock kitchen areas.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.

Caregiver, 01/2017 to Current
Heritage Operations Group – Mendota , IL

Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
Built strong relationships with clients to deliver emotional support and companionship.
Planned, prepared and served meals and snacks according to prescribed diets.
Administered medication as directed by physician.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.

CMA, 10/2018 to 08/2019
Us Oncology, Inc. – Moline , IL

Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Reported changes in patient status regarding drug therapy to ensure patient safety and comfort.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Administered prescribed medications under direction of physician.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.

Education

Diploma: 05/2012
Ava High School - City, State

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Receptionist Resume Example

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